Client Value Executive (Account Manager) - Tenant Screening

TransUnion; Chicago (IL); Remote; USD 54,000 - 84,000; Full time

Job summary

Join a leading company as an Account Manager where you'll leverage your sales acumen and relationship management skills to drive client success. This remote position requires managing a diverse client base and ensuring exceptional service delivery. You'll be part of a dynamic team that values innovation and collaboration, with opportunities for professional growth and a comprehensive benefits package.

Benefits

Flexible Time Off

Paid Time Off

Health Benefits

Mental Health Support

401(k) with Employer Match

Tuition Reimbursement

Employee Stock Purchase Plan

Adoption Assistance

Fertility Planning Coverage

Charity Gift Matching

Qualifications

• 3-5 years experience in a technical, fast-paced selling environment.
• Understanding of rental screening and relevant data analytics.
• Ability to manage entire sales cycle from need identification to implementation.

Responsibilities

• Manage relationships with Tier 2 and Tier 3 clients.
• Defend existing revenue and drive client value.
• Coordinate internal resources to resolve client issues.

Skills

Consultative Sales Acumen

Customer Relationship Management

Negotiation

Presentation Skills

Problem Solving

Tools

Salesforce

PowerPoint

Excel

Word

Teams

Zoom

Job description

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Minimum of 3-5 years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Understanding of rental screening environment, as well as data and analytics relevant to the industry
• Strong work ethic and a demonstrated track record of retaining and growing a client base.
• Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Excellent interpersonal, customer relationship management, and organizational skills desired.
• Confident in negotiating complex agreements and communicating technical concepts.
• Strong face-to-face and virtual presentation and meeting facilitation skills.
• Demonstrate initiative, intellectual curiosity, attention to detail, high energy, drive to win, an ability to multitask and work creatively to resolve client issues.
• Ability to unite internal teams for effective and logical problem solving.
• Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
• Potential for travel up to 25% of the time

Impact You'll Make:

• Proactively manage a large base of existing Tier 2 and Tier 3 clients, supporting day-to-day customer relationships
• Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
• Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales on any new business opportunities.
• Coordinate and deliver Business Reviews with clients where applicable.
• Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
• Provide clients with an ongoing education of TransUnion’s solutions via thought leadership, events, etc.
• Ability to champion new ideas, initiate change, think “outside of the box,” and drive innovation.
• Knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information : The U.S. base salary range for this position is $54,200.00 - $84,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:

CVE I, Account Mgmt - Direct Sales