Rental Manager

RiseMe; Orland Park (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Training

Tuition assistance

Employee stock purchase plan

Outstanding benefits package (Medical,

401(k) with match

Competitive wages

Paid time off

10 paid holidays

Day shift

Job summary

Alta Equipment Group in Orland Park, IL is seeking a full-time Rental Manager to lead the branch rental department. The role focuses on efficient, profitable operations, contract accuracy, and customer service excellence.

Base salary ranges $80,000–$100,000 depending on experience. You will coordinate with the Rental Director, support the service team, and contribute to strategic decisions that improve branch performance.

Qualifications

• Must have 2+ years of rental department experience.
• Strong problem solving, administration and management skills.
• Knowledge of MS Office and basic PC operations.

Responsibilities

• Receive all incoming rental calls and vet leads with sales team.
• Set up new customers, request credit applications and COI coverage.
• Process rental payments and maintain signed contracts in ERP.
• Create contracts and manage internal documents with SignNow.
• Manage rental fleet, transfers, and logistics with Transportation Coordinator.
• Review service work orders and insurance claims related to rentals.
• Monitor receivables and enforce COD policy; process credits as needed.
• Generate reports using PowerBI: utilization, repair & maintenance, freight recovery.
• Participate in weekly rental calls and drive improvements in the rental department.

Skills

Rental experience

Problem solving

Administration

Management skills

Tools

PowerBI

SignNow

PayTrace

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift

Our Construction Equipment Group is seeking a full-time Rental Manager for our Orland Park, IL branch. The expected base salary for this role ranges between $80,000-$100,000 based on candidate experience. This role is responsible for the efficient & profitable operation of the branch rental department. This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.

Responsibilities

• Receive all incoming rental calls
  • Vetting rental leads and working with assigned sales team members
  • Quoting rentals by using our internal rate sheet both verbal and written
• New Customer Set Up
  • Requesting Credit Applications
  • Requesting Rental Forms
  • Requesting customer’s Certificate of Insurance and ensuring proper coverage
    • Maintaining current COI’s on file for each rental contract
    • Explain & offer our RPP program
• Processing rental payments via paytrace
  • Processing all first time rental payments upfront
• Create Rental / Demo Contracts / Internal Contracts
  • Maintain 100% signed contracts and COI’s in ERP
  • Utilize SignNow
• Managing Rental Fleet
  • Utilize team’s folder for approvals process
  • Performing equipment transfers
  • Working with the Transportation Coordinator for logistics needs
  • Creating and utilizing traffic forms
  • Utilizing JCB Livelink for machine tracking
  • Auditing equipment data for accuracy
  • Requesting the linking / de-linking of attachments
  • Maintaining a profitable rental model
• Requesting Rental Preparations and Rental Check-In’s
  • Working with the service department to ensure rental units are maintained and ready for rental
  • Review all Service Work Orders billed internally to the rental department
  • Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
  • Work with the Rental Manager to process all insurance claims
  • Billing miscellaneous charges due upon rental return
• Managing Rental Receivables
  • Follow company COD policy
  • Review weekly provided reports for past due accounts
  • Issue rental credits when necessary
    • Following credit protocols via “Approvals” in teams
  • Process payments via Paytrace as needed for any department
• Processing Purchase Orders
  • Coding trucking invoices
  • Coding re-rental invoices
  • Creating manual sales invoices as needed
• Reporting
  • Utilizing PowerBI
    • Utilization
    • Repair & Maintenance
    • Freight Recovery
• Participate in weekly rental calls
  • Prep for meeting topics throughout the week
  • Contribute to improvements in the rental department

Qualifications

• Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.
• Minimum of 2 years’ rental department experience.
• Possesses a clear understanding of the Rental Department and all related activities.
• Possesses excellent problem solving, administration, and management skills.

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!