Rental Experience Specialist

Inchcape; Tamuning (GU); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

PTO

Health & Life Insurance

Retirement plan

Employee discounts

Fuel discounts

Leave benefits

Salary reviews

Training & travel

Job summary

Inchcape is seeking a Rental Agent in Tamuning, Guam, to deliver exceptional service while guiding customers through rental options and add-ons. You will handle agreements, inspections, payments, and reservations, ensuring a smooth, professional experience from start to finish.

Applicants should have a high school diploma, Guam license, strong communication skills, and a sales-focused mindset, with reliable, detail-oriented teamwork and cash handling abilities.

Qualifications

• High School Diploma or equivalent required.
• Valid Guam Driver’s License required.
• Strong customer service and communication skills.
• Sales-oriented mindset with ability to recommend products and services.
• Professional, friendly, and service-focused.
• Strong attention to detail and organizational skills.
• Comfortable handling cash and processing transactions.
• Reliable, punctual, and team-oriented.

Responsibilities

• Prepare and process rental agreements and required documentation.
• Greet customers and provide outstanding customer service.
• Educate customers on rental options, vehicle features, and add-on services.
• Conduct vehicle inspections with customers before and after rental.
• Collect payments, deposits, and issue receipts accurately.
• Manage reservations and update rental system records.
• Balance daily transactions and prepare end-of-shift reports.
• Follow up on overdue rentals and coordinate extensions.
• Answer phone calls and assist customers with inquiries.
• Maintain organized records and a professional workspace.
• Assist with reports and administrative tasks as needed

Skills

Customer service

Communication skills

Sales mindset

Attention to detail

Organizational skills

Punctuality

Teamwork

Cash handling

Education

High School Diploma or equivalent

Job description

Inchcape is seeking a Rental Agent in Tamuning, Guam, to deliver exceptional service while guiding customers through rental options and add-ons. You will handle agreements, inspections, payments, and reservations, ensuring a smooth, professional experience from start to finish.

Applicants should have a high school diploma, Guam license, strong communication skills, and a sales-focused mindset, with reliable, detail-oriented teamwork and cash handling abilities.