Car Rental Returns & Upgrades Specialist

Advantage Car Rental; Honolulu (HI); On-site; USD 30,000 - 40,000; Full time

Job summary

Advantage Car Rental is seeking a dedicated rental agent in Honolulu, Hawaii. The position involves customer interactions, conducting inspections of vehicles, and ensuring service quality while handling vehicle returns.

Key responsibilities include selling vehicle upgrades, addressing customer inquiries, and maintaining a high level of customer service in a fast-paced environment.

Qualifications include a high school diploma, customer service experience, and strong communication skills.

Qualifications

• 1 year in the car rental industry or relevant customer service experience.
• Exceptional interpersonal and relationship-building skills.
• Strong verbal and written communication skills.

Responsibilities

• Interact with customers and ensure vehicle keys match rental contracts.
• Conduct vehicle inspections and review bills with customers.
• Sell vehicle upgrades and incremental sales products.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Applications

Job description

Advantage Car Rental is seeking a dedicated rental agent in Honolulu, Hawaii. The position involves customer interactions, conducting inspections of vehicles, and ensuring service quality while handling vehicle returns.

Key responsibilities include selling vehicle upgrades, addressing customer inquiries, and maintaining a high level of customer service in a fast-paced environment.

Qualifications include a high school diploma, customer service experience, and strong communication skills.