Rental & Customer Service Associate - Mon-Fri

Ourisman KIA; Chantilly (VA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Ourisman KIA in Chantilly, VA is seeking a Rental Associate and Customer Representative to join our busy service lane. The role involves greeting customers and vehicles, scheduling service appointments, and assisting with repair orders and PDIs.

The position emphasizes excellent communication, a friendly attitude, and the ability to multitask in a fast-paced environment. A valid driver’s license and reliable transportation are required, with on-the-job training available for the right candidate.

Qualifikationen

• Excellent verbal communication skills.
• Professional, friendly, and positive attitude.
• Ability to handle multiple tasks in a busy service lane.
• Reliable transportation and a valid driver’s license.
• Previous dealership or customer service experience is a plus, but not required; we will train the right person.

Aufgaben

• Greet and assist all incoming customers and vehicles in the Service Lane.
• Schedule service appointments efficiently.
• Help write repair orders, focusing on New Car Pre-Delivery Inspections (PDIs).
• Manage the loaner fleet and ensure loaners are clean and prepared; generate loaner vehicle agreements.
• Handle after-sale items for customers.
• Deliver outstanding customer service all day.

Kenntnisse

Verbal communication

Professional attitude

Multi-tasking

Reliable transportation

Willing to train

Jobbeschreibung

Ourisman KIA in Chantilly, VA is seeking a Rental Associate and Customer Representative to join our busy service lane. The role involves greeting customers and vehicles, scheduling service appointments, and assisting with repair orders and PDIs.

The position emphasizes excellent communication, a friendly attitude, and the ability to multitask in a fast-paced environment. A valid driver’s license and reliable transportation are required, with on-the-job training available for the right candidate.