Rental Coordinator (Pump Rental/Trench Safety)

Ohio Machinery Company; Ohio; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan

Dental & Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Educational Scholarships

Job summary

Ohio CAT Rental Store, a division of Ohio Machinery Co., seeks a Rental Coordinator to be the primary contact for customers and staff. You will coordinate rental sales and support services for the equipment rental fleet, determine customer needs, and manage reservations.

Ideal candidates bring strong customer service skills, experience in rental or heavy equipment, and solid MS Office abilities to ensure smooth information flow and high-quality service across our operations.

Qualifications

• High school diploma or equivalent required.
• Three years of experience in customer service, preferred experience in the heavy equipment and/or equipment rental industry.
• Previous experience with Pump Rental and Trench/Shoring Safety equipment required
• Excellent computer skills - proficiency in MS Office required.
• General knowledge of rental equipment and services offered preferred.

Responsibilities

• Serve as the primary point of contact for customers, sales personnel, and company personnel at the CAT Rental Store.
• Coordinate rental sales and support services, communication, and information flow for the equipment rental fleet.
• Determine customer rental needs and handle all corresponding rental reservations.

Skills

Customer service

MS Office

Communication

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Job description

Description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

JOB SUMMARY

This individual will be the primary point of contact for all customers, sales personnel, and other company personnel at the CAT Rental Store. The Rental Coordinator is responsible for coordinating rental sales and support services, communication, and information flow for the equipment rental fleet, including pump rental and trench/shoring safety equipment, by determining customer rental needs and handling all corresponding rental reservations.

JOB QUALIFICATIONS

• High school diploma or equivalent required.
• Three years of experience in customer service, preferred experience in the heavy equipment and/or equipment rental industry.
• Previous experience with Pump Rental and Trench/Shoring Safety equipment required
• Excellent computer skills - proficiency in MS Office required.
• General knowledge of rental equipment and services offered preferred.

KEY COMPETENCIES

• Strong customer service skills.
• Ability to handle multiple tasks.
• Organized and detail-oriented.
• Strong written and verbal communication skills are essential.

EMPLOYEE BENEFITS

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

PHYSICAL REQUIREMENTS

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Repetitive Motions: Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.