Rental Coordinator (On-Site)

Ziegler Cat; Shakopee (MN); On-site; USD 49,900 - 73,900; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

15 days PTO (annual accrual)

9 paid holidays

401(k) plan with company match

Health Savings Account (HSA) – company

Disability Insurance

FSA & EAP

Paid Parental Leave

Funeral Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler Rental is seeking a dedicated Rental Coordinator to support the Rental Sales Team, handle quotes, and close rental agreements. The role involves communicating with customers and internal teams to ensure smooth operations and accurate invoicing.

This on-site position at Ziegler Rental offers a dynamic, fast-paced environment with opportunities to coordinate deliveries, manage schedules, and contribute to process improvements in a heavy equipment rental setting.

Qualifications

• Customer-focused with strong attention to detail.
• Ability to multi-task in a fast-paced environment.
• Experience with Microsoft Office Suite.
• Rental industry knowledge preferred.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service.
• Answer incoming calls from Sales Representatives, customers, and the rental call center.
• Generate customer quotes, create and close rental agreements using Ziegler’s proprietary rental software.
• Monitor rental reports to manage daily tasks and ensure process compliance.
• Coordinate equipment deliveries and returns with the Transportation Department.
• Ensure accurate and timely invoices, including collection of unpaid balances.
• Build and maintain knowledge of rental fleet equipment and their applications.
• Collaborate effectively with team members, management, and other departments.
• Assist with inventory management when needed.
• Follow up with Sales Representatives and customers through phone and other communication channels.
• Participate in after-hours, on-call support as needed.
• Assist with special projects and training when needed.

Skills

Customer focus

Attention to detail

Dependability

Efficiency

Planning

Organization

Multi-tasking

Education

High School Diploma or GED

2- or 4-year degree preferred

Tools

Microsoft Office Suite

Job description

Job Overview

Immediate opening for a Rental Coordinator at Ziegler Rental, a division of Ziegler Companies. This role involves creating, maintaining, and closing rental agreements, and communicating with customers and internal teams.

Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m. Overtime opportunities may arise periodically, but are not guaranteed.

The position is fast‑moving and rewarding, allowing employees to help customers solve real‑world problems with industry‑leading Cat® Construction equipment.

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900. Starting wage is dependent on skills, experience, and education.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service.
• Answer incoming calls from Sales Representatives, customers, and the rental call center.
• Generate customer quotes, create and close rental agreements using Ziegler’s proprietary rental software.
• Monitor rental reports to manage daily tasks and ensure process compliance.
• Coordinate equipment deliveries and returns with the Transportation Department.
• Ensure accurate and timely invoices, including collection of unpaid balances.
• Build and maintain knowledge of rental fleet equipment and their applications.
• Collaborate effectively with team members, management, and other departments.
• Assist with inventory management when needed.
• Follow up with Sales Representatives and customers through phone and other communication channels.
• Participate in after‑hours, on‑call support as needed.
• Assist with special projects and training when needed.

Qualifications

• High School Diploma or GED; 2- or 4‑year degree preferred.
• Customer focus, attention to detail, dependability, efficiency, planning, and organization.
• Ability to multi‑task in a demanding environment.
• Experience working in Microsoft Office Suite and related software.
• Preferred – rental industry knowledge.

Minimum Physical Requirements

Walking, talking, hearing. Working conditions may be both indoor and outdoor; noise level may be moderate at times.

Benefits

• Health, Dental, Vision, and Life Insurance.
• 15 days of PTO starting your first year (accrual starts day 1).
• 9 paid holidays.
• 401(k) plan with company contribution and match.
• Health Savings Account (HSA) – Ziegler contributes up to $1,000 tax‑free each year.
• Short‑Term and Long‑Term Disability Insurance.
• FSA & EAP.
• Paid Parental Leave & Funeral Leave.
• Fitness membership discount.
• Education Assistance.

Equal Opportunity Statement

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.