Rental Coordinator (On-Site)

Ziegler Caterpillar; Osseo (MN); On-site; USD 49,900 - 73,900; Full time

Benefits offered by this job

Health, Dental, Vision and Life Insurance

15 days of PTO

401(k) plan with company contribution

Education Assistance

Job summary

Ziegler Caterpillar in Osseo, Minnesota, is seeking a Rental Coordinator to assist with creating and managing rental agreements while ensuring excellent customer service. The role involves working with the Rental Sales Team and handling equipment logistics.

Ideal candidates should possess a high school diploma or equivalent and have experience in Microsoft Office. This position offers a dynamic work environment and the chance to use top-of-the-line equipment. Benefits include health insurance, PTO, and a 401(k) plan with matching contributions.

Qualifications

• Proficient in Microsoft Office Suite and related software.
• Ability to multi-task in a demanding environment.
• Customer-focused with strong attention to detail.

Responsibilities

• Provide rental support to ensure excellent customer service.
• Generate customer quotes and close rental agreements.
• Monitor rental reports for compliance.

Skills

Customer focus

Attention to detail

Dependability

Efficiency

Planning and organization

Education

High School Diploma or GED

2- or 4-year degree preferred

Tools

Microsoft Office Suite

Job description

Ziegler Rental, a division of Ziegler CAT, is looking to fill a Rental Coordinator role right away. As a Rental Coordinator, you’ll handle creating, updating, and finalizing rental agreements while keeping both team members and customers informed throughout the process. This position is dynamic and offers great job satisfaction, allowing you to assist customers with real-world challenges using top‑of‑the‑line Cat® Construction equipment and industry leading allied machinery. The role is based on‑site at the branch where the position is hired.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after‑hours, on‑call support as needed
• Assist with special projects and training when needed

Qualifications

• High School Diploma or GED; 2‑ or 4‑year degree preferred
• Customer focus, attention to detail, dependability, efficiency, planning and organization
• Ability to multi‑task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Minimum Physical Requirements

• Walking, talking, hearing
• Working conditions may be both indoor and outdoor; noise level may be moderate at times.

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900.

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA – Ziegler contributes up to $1,000 tax‑free each year
• Short‑Term and Long‑Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

Starting wage is dependent on skills, experience, and education. Along with competitive pay, full‑time positions are benefits eligible.

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.