Rental Coordinator (On-Site)

Ziegler Cat; Bemidji (MN); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Health insurance

PTO 15 days starting

9 paid holidays

401(k) with company match

HSA (tax-free)

Job summary

Ziegler Rental, a division of Ziegler Companies, is hiring a Rental Coordinator to support the Rental Sales Team and manage rental agreements on-site. The role involves processing quotes, coordinating deliveries and returns, and maintaining accurate invoices while delivering superior customer service.

Ideal candidates have a high school diploma and experience in office software; knowledge of rental industry is a plus and on-call duties may apply.

Qualifications

• High School Diploma or GED; 2 or 4 year degree preferred.
• Experience in customer service and office administration is helpful.
• Knowledge of rental operations is a plus.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service.
• Answer incoming calls from Sales Representatives, customers, and the rental call center.
• Generate customer quotes, create and close rental agreements using the rental software.
• Monitor rental reports to manage daily tasks and ensure process compliance.
• Coordinate equipment deliveries and returns with Transportation Department.
• Ensure accurate invoices and collect unpaid balances.

Skills

Customer service

Multi-tasking

Attention to detail

Planning and organization

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Proprietary rental software

Job description

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers.

This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment.

The Rental Coordinator will work on-premise in the hiring branch.

Responsibilities:

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Qualifications:

• High School Diploma or GED; 2 or 4 year degree preferred

Personal Attributes:

• Customer focus, attention to detail, dependability, efficiency, planning and organization
• Ability to multi-task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Minimum Physical Requirements:

• Walking, talking, hearing

Working conditions may be both indoor and outdoor; noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri.

Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful.

That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development.

This means great benefits, work/life balance, and ongoing professional development and training.

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900

Starting wage is dependent on skills, experience, and education.

Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What We Can Offer You

• Competitive pay
• Health, dental/orthodontia, vision & life insurances
• Paid time off (PTO) – 15 days to start
• 9 Paid holidays
• 401(k) contributions & match
• HSA, Ziegler contributes up to $1000 tax-free annually
• STD & LTD Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Ongoing training
• Education assistance
• Advancement opportunities
• Safe, clean, and friendly work environment
• Military Friendly
• Ziegler employs a wide variety of former U.S. Armed Services personnel.
• We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.

Build Your Career at Ziegler

Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri.

Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance.

We train our employees to do things the Ziegler Way — the right way —and then we take it one step further.

If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.