Rental Coordinator

Nebraska Machinery Company (NMC); Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical (and FSA/HSA plans)

Dental

Vision Insurances

Paid Vacation and Holidays

Company-paid Basic Life Insurance

Supplemental Term Life Insurance

401(k) with Profit Sharing

Tuition Reimbursement and In-house Tra

Paid Military Leave

Short and Long-Term Disability

Job summary

RAKA Rentals - The Cat Rental Store in the Midwest is seeking a Rental Coordinator to manage rental sales and support services, identifying customer needs and handling reservations and contracts.

This role emphasizes strong customer service and the willingness to operate equipment, with responsibilities to coordinate delivery teams, vendors, and shop staff to fulfill reservations, maintain showroom quality, and reconcile cash daily.

Qualifications

• Experience in customer service roles is preferred.
• Willingness to operate equipment and assist with loading/unloading trucks.

Responsibilities

• Process rental quotations, reservations, and contracts
• Establish new rental and sales accounts by assisting walk-in and call-in customers
• Negotiate equipment rental and contractor supply pricing in line with company policies
• Dispatch delivery trucks and manage customer expectations for delivery timing
• Generate new business leads and share them with Outside Sales Representatives
• Maintain a clean, well-stocked showroom with merchandise
• Coordinate with outside vendors for parts orders and equipment maintenance
• Keep the yard organized and clean, including washing, fueling, and staging equipment for reservations
• Assist with loading and unloading trucks
• Receive parts accurately, verifying against purchase orders and packing slips
• Contact customers with overdue rentals to bring accounts current
• Reconcile the cash drawer daily
• Coordinate with onsite contacts for equipment deliveries or exchanges
• Collaborate with shop personnel and sales reps to fulfill reservations, service requests, and customer needs
• Review financials and rental status monthly
• Support additional branch locations either onsite or remotely with assigned tasks

Skills

Customer service

Equipment operation

Job description

Career Opportunities: Rental Coordinator (13583)

RAKA Rentals - The Cat Rental Store is expanding its footprint in the Midwest Region and we're looking for top talent to grow and serve our customer base. At RAKA Rentals - The Cat Rental Store, we believe that authentic relationships are the driving force of our success... we value the relationship over the transaction. This personalized approach gives us an opportunity to serve the local communities that we live and operate in by providing tailored equipment rental solutions.

Position Overview

The Rental Coordinator oversees rental sales and support services, ensuring smooth communication and information flow for the branch's equipment rental fleet. This role involves identifying customer rental needs and managing all related reservations. Strongcustomerserviceskillsandwillingnesstooperateaequipmentareessentialforsuccessinthisrole.

If you have any questions prior to applying, please reach out to our Recruiting team at [e-mail] or 402-891-7555.

PRIMARY JOB DUTIES*:

• Process rental quotations, reservations, and contracts
• Establish new rental and sales accounts by assisting walk-in and call-in customers
• Negotiate equipment rental and contractor supply pricing in line with company policies
• Dispatch delivery trucks and manage customer expectations for delivery timing
• Generate new business leads and share them with Outside Sales Representatives
• Maintain a clean, well-stocked showroom with merchandise
• Coordinate with outside vendors for parts orders and equipment maintenance
• Keep the yard organized and clean, including washing, fueling, and staging equipment for reservations
• Assist with loading and unloading trucks
• Receive parts accurately, verifying against purchase orders and packing slips
• Contact customers with overdue rentals to bring accounts current
• Reconcile the cash drawer daily
• Coordinate with onsite contacts for equipment deliveries or exchanges
• Collaborate with shop personnel and sales reps to fulfill reservations, service requests, and customer needs
• Review financials and rental status monthly
• Support additional branch locations either onsite or remotely with assigned tasks

About RAKA

BENEFITS:

• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Profit Sharing
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability

ABOUT RAKA RENTALS:

The RAKA Rentals- The Cat Rental Store business model was forged to serve the growth in our local communities. We begin with a customer experience that values the partnership over the transaction. Our personalized approach to developing relationships allows RAKA Rentals - The Cat Rental Store to provide tailored equipment rental solutions to those who strengthen our communities.

RAKA Rentals- The Cat Rental Store is an equal opportunity employer and affords equal opportunity to all applicants for all positions. RAKA Rentals- The Cat Rental Store shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

* The job duties listed in this job posting do not constitute a complete and exclusive list. RAKA Rentals - The Cat Rental Store further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.