Equipment Rentals Solutions Specialist

RAKA Rentals; Omaha (NE); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance (including FSA/HSA)

Paid Vacation and Holidays

401(k) with Profit Sharing

Tuition Reimbursement

Job summary

RAKA Rentals - The Cat Rental Store is seeking a Rental Coordinator in the Midwest to oversee rental sales and support services for the Omaha branch. The role focuses on identifying customer rental needs and managing reservations while ensuring smooth communication across the branch’s equipment fleet.

The position requires strong customer service skills and a willingness to operate and move equipment, with responsibilities spanning quotations, account setup, pricing negotiations, scheduling

Responsibilities

• Process rental quotations, reservations, and contracts
• Establish new rental and sales accounts by assisting walk-in and call-in customers
• Negotiate equipment rental and contractor supply pricing in line with company policies
• Dispatch delivery trucks and manage customer expectations for delivery timing
• Generate new business leads and share them with Outside Sales Representatives
• Maintain a clean, well-stocked showroom with merchandise
• Coordinate with outside vendors for parts orders and equipment maintenance
• Keep the yard organized and clean, including washing, fueling, and staging equipment for reservations
• Assist with loading and unloading trucks
• Receive parts accurately, verifying against purchase orders and packing slips
• Contact customers with overdue rentals to bring accounts current
• Reconcile the cash drawer daily
• Coordinate with onsite contacts for equipment deliveries or exchanges
• Collaborate with shop personnel and sales reps to fulfill reservations, service requests, and customer needs
• Review financials and rental status monthly
• Support additional branch locations either onsite or remotely with assigned tasks

Job description

RAKA Rentals - The Cat Rental Store is seeking a Rental Coordinator in the Midwest to oversee rental sales and support services for the Omaha branch. The role focuses on identifying customer rental needs and managing reservations while ensuring smooth communication across the branch’s equipment fleet.

The position requires strong customer service skills and a willingness to operate and move equipment, with responsibilities spanning quotations, account setup, pricing negotiations, scheduling