Rental Coordinator

Warehouse on Wheels; Evansville (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Life Insurance

Short-Term Disability Insurance

Health Savings Account

Financial Wellness Courses

Weekly Pay

Paid Holidays

PTO

Bonus Potential

401k with company match

Job summary

Warehouse On Wheels in Evansville, Indiana is seeking a customer-relations focused team member to partner with the General Manager. You will help develop pricing, prepare rental agreements, and answer inquiries to grow repeat business.

You will inspect trailers before and after rentals, document damages, and build lasting customer relationships. The role requires a high school diploma and 1–3 years in customer relations, with a valid driver's license.

Qualifications

• High School Diploma or equivalent required.
• One to three years experience with direct customer relations
• Must have a current driver's license.

Responsibilities

• Collaborate with the General Manager to develop and maintain competitive pricing.
• Prepare accurate rental agreements and related documentation.
• Respond promptly and professionally to customer inquiries, concerns, and service requests.
• Handle incoming calls and provide detailed information about our products and services.
• Understand customers' trailer and container needs and recommend appropriate solutions.
• Build and maintain strong, long-term customer relationships.
• Conduct thorough pre-rental trailer inspections and document defects or maintenance needs.
• Perform post-rental inspections to verify condition and identify any damage.
• Take photos and document damages for customer billing.

Skills

Interpersonal skills

Problem-solving

Follow-up

Customer relations

Organizational skills

Self-starter

Clear communication

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

WOW is a dynamic and growing company doing business locally as MeislerTrailer Rentals. About WOW: Warehouse On Wheelsis a place where team members want to come to work! Ourteam membersare supported by safe working conditions, servant leaders who CARE about their employees wellbeing, and market-based compensation and gain sharing. Ourteam membersand your future co-workers: do what needs done, not just what is asked of them, act with a sense of urgency and with a winning mindset, do what they say they are going to do when they say they are going to do it!

What Youll Do:

• Collaborate with the General Manager to develop and maintain competitive customer pricing.
• Prepare accurate rental agreements and related documentation.
• Stay informed about competitors rates and rental practices to ensure market awareness.
• Respond promptly and professionally to customer inquiries, concerns, and service requests.
• Handle incoming calls and provide detailed information about our products and services.
• Work directly with customers to understand their trailer and container needs and recommend appropriate solutions.
• Build and maintain strong, long-term customer relationships.
• Conduct thorough pre-rental trailer inspections, documenting any defects or maintenance needs.
• Perform post-rental inspections to verify condition and identify any damage.
• Take photos and document damages as needed for customer billing purposes.

What Were Looking For:

• Strong interpersonal, problem-solving, and follow-up skills.
• Enthusiasm for developing and maintaining customer relationships.
• Proficiency in Microsoft Word and Excel.
• Ability to adapt in a fast-paced, growing company environment.
• High attention to detail with strong organizational skills.
• Positive, can-do attitude and proactive mindset.
• Self-starter who can work independently while supporting a team.
• Clear and effective communicator.

Qualifications to be successful:

• High School Diploma or equivalent required.
• One to three years experience with direct customer relations
• Must have a current drivers license.

What WOW offers you:

• Insurance plans (eligibility after 30 days of employment):
• Health (2 plans to choose from)
• Dental (Basic and Enhanced plans available)
• Vision (Company paid)
• Life and Short-Term Disability Insurance
• Health Savings Account with generous employer contributions
• Financial Wellness Courses
• WEEKLY PAY10 Paid Holidays
• PTO Plan
• Bonus potential (Monthly and Quarterly)
• 401k with company match (60-day contribution eligibility)

If you are ready to be a part of our winning team, submit your resume!