Rental Coordinator

Harnish Group Inc.; Chehalis (WA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

401k with Company Match and Profit Sh_

Paid Time Off: Vacation, Holiday & S |

Health Insurance: Premera Blue Cross

Vision Insurance: VSP Vision

Life, AD&D & Disability Insurance

Employee Assistance Program

Quarterly Employee Recognition Cash

Rental/Sales Discounts

Credit Union Membership

Career Growth Opportunities

Seniority Bonus

Employee Referral Bonus

Job summary

Harnish Group Inc. in Chehalis is seeking a friendly Rental Coordinator who excels at helping customers with parts, service, and equipment rental. You will handle in-person and phone inquiries and coordinate deliveries, maintenance, and repairs.

This role requires strong communication, multitasking, and data entry skills. You will maintain paperwork, manage inventory, and uphold safety and company values while representing our family-owned business across multiple states.

Qualifications

• Strong communications skills in person and over the phone.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and data entry skills.
• Proficiency with Microsoft Office and general office equipment.
• High school diploma required; BA/BS preferred.

Responsibilities

• Assist customers with parts, service, equipment rental, and training needs.
• Serve customers in person or over the phone.
• Follow up with customers to ensure rental equipment needs are met.
• Schedule delivery and pick-up of equipment, maintenance, and repairs.
• Complete paperwork timely, log data, and reconcile inventory assets.
• Represent the company professionally through education, meetings, coordination with teams, and safe attire.
• Promote safety and adhere to company values in daily work.

Skills

Communication

Customer Service

Multitasking

Data Entry

Organizational Skills

Education

High School Diploma

BA/BS preferred

Tools

Microsoft Office

DBS Knowledge

General Office Equipment

Construction Equipment Knowledge

Job description

About The Position

We are looking for someone who is outgoing and enjoys interacting with people, to work in our Chehalis location.

The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.

About The Position

We are looking for someone who is outgoing and enjoys interacting with people, to work in our Chehalis location.

The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.

Key Responsibilities

• The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs.
• Customers are taken care of in person or over the phone.
• With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met.
• This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment.
• Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.
• This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication.
• Promote and adhere to strict safety standards; Safety Always the Right Choice. Practice Company Values: Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Qualifications

• Strong communications skills in person and over the phone.
• This position requires someone who can work in a fast-paced environment at times and be able to multitask.
• Demonstrate organizational skills and attention to detail.
• Strong PC skills are required with experience with Microsoft Office, DBS, construction equipment knowledge, and knowledge of general office equipment.
• High school diploma or equivalent necessary, BA/BS preferred.
• Valid state driver’s license

Employee Benefits

We offer a competitive benefits package that includes an hourly wage from $30.50 to $34.45 per hour.

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.