Warehouse Worker

Harnish Group Inc.; Seattle (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with company match

Paid time off

Health insurance

Vision insurance

Life/AD&D & disability insurance

Employee assistance program

Recognition cash program

Product discounts

Credit union membership

Career growth opportunities

Seniority bonus

Job summary

Harnish Group Inc. in Seattle is seeking a warehouse/customer service associate to support VIP customers and interface with our parts teams. You will safely pick, ship and receive parts, communicate back order updates, and work closely with counter staff to expedite orders in a fast-paced setting.

The role requires a valid driver’s license, the ability to lift 50 pounds, and a willingness to stand, walk and perform manual tasks for an 8-hour shift.

Qualifications

• High school diploma or equivalent.
• Strong customer service experience preferred.

Responsibilities

• Serve as interface with customers and provide friendly, helpful service.
• Ship and receive parts safely, ensuring order accuracy.
• Notify customers about back order status and updates.
• Collaborate with parts counter staff to expedite orders.

Skills

Customer service

Communication

Forklift

Education

High school diploma

Job description

About The Position

• The warehouse position serves as an interface with our valuable customers.
• The primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers.
• We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers.
• Solid communication skills are necessary as this role is responsible for contacting our customers to advise them of back order status updates.
• We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.

Qualifications & Experience Needed

• To be successful in this role, you will need a valid driver’s license and be able to lift up to 50 pounds at times utilizing a forklift.
• This is a physically demanding job that requires standing, walking and picking parts for an 8 hour day.
• Our customers are often under time constraints so the ability to handle working in a fast-paced and sometimes stressful environment is essential to be successful.
• A high school diploma combined with previous customer service experience is a great start for this role.

Employee Benefits

We offer a competitive benefits package that includes an hourly wage from $23.30 to $30.85 per hour.

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.