Rental Car Manager

US Lawns; Roanoke (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth opportunities

Team-oriented environment

Fast-paced and rewarding workplace

Job summary

Southern Team is hiring a Rental Car Manager in Roanoke, VA. You will coordinate daily reservations, assist customers through the rental process, and keep records accurate.

This role emphasizes outstanding customer service, organization, and teamwork. Automotive or rental experience is a plus, but not required; a valid driver's license is required. We offer competitive pay, benefits, and a fast-paced, rewarding environment.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Automotive or rental experience preferred, but not required.
• Basic computer skills and attention to detail.
• Positive attitude and team-oriented mindset.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Coordinate daily rental reservations and vehicle availability.
• Assist customers with the rental process and paperwork.
• Maintain accurate rental records and billing information.
• Communicate with service and sales departments regarding vehicle status.
• Ensure rental vehicles are clean, fueled, and ready for customers.
• Provide outstanding customer service in person and over the phone.
• Support overall rental department operations.

Skills

Customer service

Communication

Organization

Multitasking

Driver's license

Attention to detail

Team player

Auto/rental experience (pref)

Job description

Job Description

NOW HIRING – RENTAL CAR MANAGER

We are looking for an energetic, organized, and customer-focused individual to join our team as a Rental Car Manager. This role is responsible for assisting customers, coordinating vehicle rentals, and ensuring smooth day-to-day rental operations.

Responsibilities

• Coordinate daily rental reservations and vehicle availability
• Assist customers with the rental process and paperwork
• Maintain accurate rental records and billing information
• Communicate with service and sales departments regarding vehicle status
• Ensure rental vehicles are clean, fueled, and ready for customers
• Provide outstanding customer service in person and over the phone
• Support overall rental department operations

Qualifications:

• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Automotive or rental experience preferred, but not required
• Basic computer skills and attention to detail
• Positive attitude and team-oriented mindset
• Valid driver’s license with acceptable driving record

What We Offer:

• Competitive pay
• Benefits package
• Career growth opportunities
• Team-oriented environment
• Fast-paced and rewarding workplace

Company Description

Since Southern Team opened our doors on October 3rd 1988, we've been fortunate to become one of the MOST successful automotive dealership groups in the state of Virginia. From our humble beginnings as a Hyundai dealership in Roanoke, VA (when most Americans didn't even know what a Hyundai was) to our new Hyundai, Nissan, Subaru, Volkswagen, and Prestige Collection. We even have a Nissan dealership in Christiansburg, VA and have grown to over 300 employees!

We would love to have you join us at any of our Southern Team locations! If you are interested in learning more about our various openings and upcoming job opportunities, please visit us at www.southernteamautomall.com or www.careers.hireology.com.

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identification, or any other protected characteristic.

Benefits

• Health Insurance
• Health Savings Account
• Southern Wellness: A Free HealthCare Incentive Plan
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Direct Deposit