Vehicle Rental Representative

Budget Rent A Car of Utah; Salt Lake City (UT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid every two weeks

Sales and performance-based incentive

Training provided

Medical, dental, and vision benefits

Paid time off and holiday pay

Advancement opportunities

Job summary

Budget Rent A Car of Utah is seeking a motivated team member for our Murray and Downtown locations to assist customers with vehicle rentals and support daily branch operations.

You will handle check-ins, reservations, extensions, and returns; discuss travel needs; propose upgrades; process payments; and coordinate fleet readiness with coworkers. A strong emphasis on customer service and sales in a fast-paced setting.

Qualifications

• High school diploma or GED preferred.
• Background in sales, retail, hospitality, customer support, automotive services, or related field is helpful.
• Able to communicate clearly with a wide range of customers.
• Capable of balancing customer requests, paperwork, computer tasks, and other responsibilities.
• Uses good judgment when addressing customer questions or concerns.

Responsibilities

• Handle rental check-ins, reservations, extensions, exchanges and returns.
• Suggest vehicles based on customers' travel or transportation needs.
• Introduce optional protection products, upgrades and services.
• Process payments and ensure rental paperwork is complete.
• Inspect vehicles and record any damage or notes.
• Coordinate with coworkers to manage fleet availability and prep vehicles.
• Use company software to enter rental details and maintain records.
• Assist business clients and repeat renters and those using insurance programs.
• Support branch tasks and help keep the location presentable.
• Take on additional duties to aid the team.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Tools

Rental software

Reservations system

Job description

Description

Our Murray and Downtown locations are looking for a motivated team member to help customers with their vehicle rental needs while assisting with the day-to-day activity of the branch. This role offers a mix of customer interaction, sales, computer work, and vehicle-related responsibilities.

Job Type

Full-time, Part-time

Description

Our Murray and Downtown locations are looking for a motivated team member to help customers with their vehicle rental needs while assisting with the day-to-day activity of the branch. This role offers a mix of customer interaction, sales, computer work, and vehicle-related responsibilities.

If you enjoy meeting different people, solving problems, and staying productive throughout the day, this position offers a good opportunity to build customer service and sales experience in a fast-moving environment.

Your Day-to-Day

• Help guests get checked in and on the road by handling rental agreements, reservations, extensions, exchanges, and returns.
• Discuss customers' travel or transportation needs and suggest vehicles that make sense for their situation.
• Introduce customers to optional protection products, upgrades, and other services.
• Process credit card and other payment transactions while ensuring rental paperwork is complete.
• Review vehicles as they leave and return to the location and record relevant vehicle information or damage.
• Coordinate with coworkers to track fleet availability and prepare vehicles for upcoming rentals.
• Use company software to enter rental details and keep customer records current.
• Provide assistance to business clients, repeat renters, and customers using rental vehicles through insurance programs.
• Pitch in with general branch tasks and help keep the location presentable.
• Take on additional duties as needed to support the team and maintain an efficient operation.

Benefits & Perks

• Paid every two weeks
• Sales and performance-based incentive opportunities
• Training provided
• Medical, dental, and vision benefits available to qualifying employees
• Paid time off and holiday pay
• Potential for advancement and additional career opportunities

Ideal Candidate

• High school diploma or GED is preferred.
• Background in sales, retail, hospitality, customer support, automotive services, banking, or a related field is helpful.
• Able to communicate clearly and interact comfortably with a wide range of customers.
• Capable of balancing customer requests, paperwork, computer tasks, and other responsibilities.
• Uses good judgment when addressing customer questions or concerns.
• Reliable and willing to take initiative without needing constant direction.
• Works well with coworkers and contributes to a positive team environment.

Requirements

• Flexible schedule with weekend availability.
• Applicants must be at least 18 years old and authorized to work in the United States.
• A current, valid driver's license and satisfactory driving history are required. Candidates may have no more than two moving violations or at-fault accidents during the last three years.
• Candidates must successfully complete the company's required background screening and drug test before employment.

Salary Description

$16.50-$18.50/hr. + incentives