Rental Branch Manager

Mustang Cat; Alabama; On-site; USD 90,000 - 130,000; Full time

Job summary

Mustang Cat's Mustang Rental Services in Houston seeks an experienced Rental Branch Manager to lead our North Houston operation. You will oversee rental operations, service, budgeting, and a team of branch staff, ensuring top-level customer service and equipment readiness.

The role requires 5+ years in heavy equipment and 3+ years in rental, strong leadership, and solid communication. Proficiency with MS Office, bilingual English/Spanish a plus.

Qualifications

• Minimum 5 years of experience in the heavy equipment industry.
• Minimum 3 years of experience in the equipment rental industry.
• Experience leading or managing an equipment rental operation.
• Strong organizational, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead, develop, and manage branch employees.
• Oversee daily equipment rental operations and workflow.
• Coordinate the rental process from initial customer request through delivery, return, inspection, and preparation for the next rental.
• Ensure rental equipment is inspected, repaired, maintained, and ready to meet customer demand.
• Oversee equipment repair and make-ready activities.
• Monitor equipment availability and utilization.
• Manage branch invoicing, administrative functions, and operational reporting.
• Develop and manage branch budgets and monitor financial performance.
• Maintain high standards for customer service and resolve customer concerns.
• Coordinate with service, transportation, sales, and other rental locations to support customer and operational needs.
• Maintain a safe, organized, and productive work environment.
• Represent Mustang professionally with customers, employees, and the community.

Skills

Leadership

Customer service

Budgeting

MS Office

Communication

Time management

Bilingual

Education

High School Diploma

College Degree Preferred

Job description

Building Texas Powering the World.

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas.

Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring: Rental Branch Manager – Houston/Deer Park, TX

Rental Branch Manager | Equipment Rental Manager | Heavy Equipment Rental Operations

Mustang Rental Services, a division of Mustang Cat, is seeking an experienced Rental Branch Manager to lead our North Houston rental operation. This role is responsible for the overall performance of the branch, including rental operations, team leadership, equipment readiness, customer service, and financial performance.

What You'll Do:

• Lead, develop, and manage branch employees
• Oversee daily equipment rental operations and workflow
• Coordinate the rental process from initial customer request through delivery, return, inspection, and preparation for the next rental
• Ensure rental equipment is inspected, repaired, maintained, and ready to meet customer demand
• Oversee equipment repair and make-ready activities
• Monitor equipment availability and utilization
• Manage branch invoicing, administrative functions, and operational reporting
• Develop and manage branch budgets and monitor financial performance
• Maintain high standards for customer service and resolve customer concerns
• Coordinate with service, transportation, sales, and other rental locations to support customer and operational needs
• Maintain a safe, organized, and productive work environment
• Represent Mustang professionally with customers, employees, and the community

What We're Looking For:

• High school diploma or equivalent required
• College degree preferred; equivalent relevant experience will be considered
• Minimum 5 years of experience in the heavy equipment industry
• Minimum 3 years of experience in the equipment rental industry
• Previous experience managing or leading an equipment rental operation strongly preferred
• Proven ability to lead employees and manage a fast-paced operation
• Strong understanding of equipment rental processes and customer service
• Strong organizational, problem-solving, and decision-making skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
• Self-motivated with the ability to manage multiple priorities with minimal supervision
• Bilingual English/Spanish is a plus

Join Mustang Rental Services

If you're an experienced equipment rental professional ready to take ownership of a branch, lead a team, and drive strong operational performance, we want to hear from you.

Check out the Mustang Cat Anthem to see our mission in action!

Mustang Cat is an Equal Opportunity Employer.