Rental Associate - Holiday Help

Vail Resorts; Kirkwood (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Free employee passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Training and development

Referral Program

Job summary

Vail Resorts is hiring for the winter season (2026/2027) for Holiday-Help Rental Associates. You will provide guest service at retail shops, fit guests with equipment, and explain how to operate rental gear while training on safety practices. You may also assist with cashiering and retail tasks.

Positions are part-time seasonal roles requiring a flexible schedule including nights, holidays, and weekends, with a starting wage of 20.00/hr to 23.00/hr and a season pass after onboarding.

Qualifications

• Must be able to communicate fluently in English.
• Ability to work a flexible schedule including nights, holidays and weekends.
• Must lift up to 30 lbs.

Responsibilities

• Provide excellent guest service at one of our retail shops.
• Fit guests with equipment – we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and rental return options.
• Work with teammates to maintain safety standards.
• May include other duties such as cashiering, retail sales, and other duties as assigned.

Skills

Guest service

Customer training

Safety awareness

Teamwork

Cashiering

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more. Apply today!

Select how often (in days) to receive an alert: Create Alert

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Holiday-Help Rental Associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience.

A Holiday-Help Rental Associate is a flexible employee who often works in multiple different rental store locations at the specified resort they are hired to, and may also be required to work shifts in other support roles (depending on staffing needs) in various different departments at the resort, including (but not limited to): Retail, Food & Beverage & Base Area Operations..

Scheduling & Seasonal Work Obligation:

• Part-Time Holiday-Help Rental Associate must work 50-100 hours throughout the winter season during one (or more) peak-holiday periods of the winter season.(not including training hours).
• A Part-Time Holiday-Help Rental Associate must work 10-20 hours per week during scheduled peak-periods.
• Peak-periods are defined as: X-Mas/NYE (12/26-1/10); MLK (1/15-1/18); Presidents Week (2/12-2/21); Spring Break (3/12-3/21); and/or Easter (3/26-3/28)
• The Holiday-Help employee will receive an employee season pass, which will become active after their first day of work, and after completing all required documents. Once a holiday-help employee fulfills their seasonal work schedule and agreement, their season pass will remain active for the remainder of the winter season

Job Specifications:

• Starting Wage: 20.00/hr -23.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standards
• May include other duties such as cashiering, retail sales, and other dut
• Other duties as assigned

Job Requirements:

• Ability to work a flexible schedule; including nights, holidays and weekends
• Maintain a working knowledge of products and trends within the industry
• Ability to stand & kneel repeatedly, and move in an active, team-oriented environment for extended periods
• Must be able to lift 30 lbs.
• Must be able to communicate fluently in English

The expected pay range is20.00/hr -23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517576

Reference Date:09/11/2026

Job Code Function:Rental Ops