Rental Assistance Program Specialist

Housing-Authority-City-of-Los-Angele; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Housing Authority of the City of Los Angeles seeks a case management specialist to guide applicants through Section 8 and related rental assistance programs. You will interview, verify data, determine eligibility, and coordinate with landlords to ensure program compliance.

Under supervision, you will manage multiple cases, prepare leasing documents, conduct inspections, and maintain accurate records in HUD-compliant systems such as Elite or Yardi.

Qualifications

• High school diploma or equivalent plus two years of direct customer service in public or private sectors including public housing or related fields.
• Associate’s degree plus one year of work experience in public/business administration-related role.
• Bachelor’s degree in Public or Business Administration meets minimum qualifications.

Responsibilities

• Interview applicants to obtain required data on income, assets, and family composition to determine eligibility.
• Verify information given by applicants with employers and agencies.
• Notify applicants of eligibility requirements, processes, and housing opportunities.
• Coordinate inspections of properties and prepare leasing documents.
• Process new tenant contracts and renewals while maintaining landlord relations.
• Provide ongoing contract maintenance between participants, landlords, and the Authority.

Skills

Caseload management

Regulatory knowledge

Education

High school diploma or equivalent

Associate’s degree in Public/Business Administration

Bachelor’s degree in Public/Business Administration

Tools

Elite

Yardi

Job description

Housing Authority of the City of Los Angeles seeks a case management specialist to guide applicants through Section 8 and related rental assistance programs. You will interview, verify data, determine eligibility, and coordinate with landlords to ensure program compliance.

Under supervision, you will manage multiple cases, prepare leasing documents, conduct inspections, and maintain accurate records in HUD-compliant systems such as Elite or Yardi.