Rental Administrator

Group1 Automotive, Inc.; Arlington, Northern (TX, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Group 1 BMW of Arlington is seeking a detail-oriented Rental Administrator to supervise daily operations of the rental and loaner fleet, ensuring vehicles are available, properly assigned, documented, and maintained.

You will coordinate reservations, check vehicles in/out, verify licenses and insurance, and work closely with the service and accounting teams to deliver a smooth rental experience and accurate records.

Qualifications

• Previous dealership experience preferred.
• Loaner fleet or rental vehicle experience a plus.
• Strong customer service and communication skills.
• Excellent organizational and administrative abilities.
• Experience with dealership management systems preferred.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and data entry.
• Valid driver's license with a clean driving record.

Responsibilities

• Coordinate loaner and rental vehicle reservations.
• Check vehicles in and out to customers.
• Verify driver's licenses, insurance, and rental agreements.
• Maintain accurate fleet inventory records.
• Monitor vehicle availability, mileage, registration, and maintenance needs.
• Process rental contracts, payments, and billing.
• Work closely with the service department to provide loaner vehicles for service customers.
• Track vehicle damage and coordinate repairs when necessary.
• Prepare reports related to fleet utilization and revenue.
• Ensure compliance with dealership policies, insurance requirements, and state regulations.

Skills

Customer service

Organization

Communication skills

Multitasking

MS Office

Tools

CDK

Reynolds & Reynolds

Dealertrack

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

We are seeking a detail-oriented and customer-focused Rental Administrator to support Group 1 BMW of Arlington. The Rental Administrator oversees the daily operations of the rental and loaner fleet, ensuring vehicles are available, properly assigned, documented, and maintained. They serve as a liaison between customers, the service department, and accounting to ensure a smooth rental experience and accurate recordkeeping.

Responsibilities

• Coordinate loaner and rental vehicle reservations.
• Check vehicles in and out to customers.
• Verify driver's licenses, insurance, and rental agreements.
• Maintain accurate fleet inventory records.
• Monitor vehicle availability, mileage, registration, and maintenance needs.
• Process rental contracts, payments, and billing.
• Work closely with the service department to provide loaner vehicles for service customers.
• Track vehicle damage and coordinate repairs when necessary.
• Prepare reports related to fleet utilization and revenue.
• Ensure compliance with dealership policies, insurance requirements, and state regulations.

Qualifications

• Previous dealership experience preferred.
• Loaner fleet or rental vehicle experience a plus.
• Strong customer service and communication skills.
• Excellent organizational and administrative abilities.
• Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) preferred.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and data entry.
• Valid driver's license with a clean driving record.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.