Rental Account Growth Specialist

Rent-A-Center; Alliance (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Rent-A-Center in Alliance, OH is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, drive account performance, and support sales growth. You will complete deliveries and pickups, maintain showroom standards, and build strong relationships with customers.

The role requires a high school diploma or equivalent, must be 18+, a valid driver's license, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Alliance, OH is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, drive account performance, and support sales growth. You will complete deliveries and pickups, maintain showroom standards, and build strong relationships with customers.

The role requires a high school diploma or equivalent, must be 18+, a valid driver's license, and strong communication skills.