Account Manager: Growth, Service & Deliveries

Rent-A-Center; Ontario (OH); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

disability insurance

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Rapid growth and advancement

Job summary

Rent-A-Center in Ohio is seeking an Account Manager to oversee an assigned portfolio of rental accounts. You will deliver white-glove service in-store, over the phone, and in customers' homes, while driving account performance, completing deliveries and pickups, and building strong customer relationships.

The role emphasizes early-stage collections, maintaining account health, and contributing to sales growth.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Ohio is seeking an Account Manager to oversee an assigned portfolio of rental accounts. You will deliver white-glove service in-store, over the phone, and in customers' homes, while driving account performance, completing deliveries and pickups, and building strong customer relationships.

The role emphasizes early-stage collections, maintaining account health, and contributing to sales growth.