Rent A Center- Lead Assistant Manager

Impact RTO Holdings; Covington (VA); On-site; USD 1,514,000 - 1,987,000; Full time

Benefits offered by this job

Paid weekly

Profit sharing

WorkTango rewards

5-day workweek

Paid time off

Employee purchase plan

Career development

401(k) match

Job summary

Impact RTO Holdings (Rent A Center) seeks a Lead Assistant Manager to drive store performance, manage accounts, and lead a team. This role emphasizes advancement with a focus on training for future management positions, including deliveries and showroom setup.

The role offers a 5-day workweek, paid weekly, and a robust benefits package with retirement and development programs, ideal for career growth within a family-like environment.

Qualifications

• Proficient in both sales and account management functions.
• Strong customer service abilities.
• Leadership and team supervision experience.

Responsibilities

• Drive daily account management performance to meet and exceed company standards.
• Ensure all policies, procedures and standards are followed and adhered to.
• Manage and maintain the store's inventory.
• Assist with product maintenance, delivery, service, and returns on a daily basis.
• Set up and maintain an attractive and clean showroom.
• Provide exceptional customer service by greeting and assisting customers and responding to inquiries and complaints.
• When needed, must go out on truck to perform deliveries and set-up in customer’s location.
• Direct and supervise employees engaged in sales, account management, inventory, cash reconciliation, deliveries, and overall customer service.
• Manage and secure the assets of the store.
• Other duties as assigned by Store Manager and Regional Manager.

Skills

Sales

Account management

Customer service

Leadership

Job description

Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is a position with a emphasis on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.

Our coworkers enjoy a total rewards package that pays for performance and includes:

• $16.00- $21.00 hourly
• Paid Weekly
• Exceptional performance rewarded with monthly profit sharing
• Earn recognition for doing great work through our WorkTango rewards platform, this is where your performance turns into prizes
• 5-day workweek with every Sunday off
• Paid sick, vacation and holidays
• Employee purchase plan
• Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next.
• 401(k) Retirement Savings Plan plus company matching up to 4%

As a Lead Assistant Manager, you would be responsible for:

• Drive daily account management performance to meet and exceed company standards
• Ensure all policies, procedures and standards are followed and adhered to
• Managing and maintaining the store's inventory
• Assisting with product maintenance, delivery, service, and returns on a daily basis
• Set up and maintain an attractive and clean show room
• Providing exceptional customer service by greeting and assisting customers and responding to customer inquiries and complaints
• When needed, must go out on truck to perform deliveries and set-up in customer’s location
• Direct and supervise employees engaged in sales, account management, inventory, cash reconciliation, deliveries, and overall customer service
• Manage and secure the assets of the store
• Other duties as assigned by Store Manager and Regional Manager

• Proficient in both sales and account management functions
• Heavy lifting required
• Possess a valid state Driver’s License for a minimum of 1 year
• Be at least 18 years of age
• Be legally permitted to work in the USMust be able to pass a background check and motor vehicle records check

Impact RTO Holdings dba Rent A Center a comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.