Reno Director of Operations - Growth, Quality & Strategy

Senior Helpers (US); Reno (NV); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) matching

Paid Time Off

Pay On Demand

Bonus structure

Job summary

Senior Helpers Northern Nevada is seeking a dynamic leader to run our Reno location as Director of Operations. You will drive growth, plan and direct day-to-day and long-term activities, and foster a culture that motivates teams to excel in home care services.

An entrepreneurial spirit and hands-on ops, business, and sales experience are essential. The role emphasizes strategy, partnerships, budgeting, and staff development to ensure exceptional client care, strong financial viability, and

Qualifications

• Bachelor's Degree preferred (or equivalent combination of 5+ years of relevant work experience)
• Minimum 5 years of operations and employee management experience
• Senior care experience strongly preferred
• Demonstrable sales, sales development, and sales management experience
• Possess a strong business acumen
• Excellent organizational skills and attention to detail
• Proactive with foreseeing potential issues and providing resolutions
• Strong collaboration with teams and partners
• Proficiency with MS Office and ability to learn software quickly

Responsibilities

• Manage day-to-day operations and provide leadership to care and office teams
• Direct business operations to achieve goals and vision
• Oversee budget and P&L for the region and allocate resources
• Develop strategies for partnerships, joint ventures, and alliances
• Drive revenue growth through negotiation and market expansion
• Ensure high-quality client care and efficient use of resources
• Oversee staffing, training, and compliance across the region
• Maintain awareness of competitive landscape and opportunities

Skills

Operations management

Sales development

Sales management

Leadership

Business acumen

Organization

Problem solving

Communication

Education

Bachelor's Degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Internet

Job description

Senior Helpers Northern Nevada is seeking a dynamic leader to run our Reno location as Director of Operations. You will drive growth, plan and direct day-to-day and long-term activities, and foster a culture that motivates teams to excel in home care services.

An entrepreneurial spirit and hands-on ops, business, and sales experience are essential. The role emphasizes strategy, partnerships, budgeting, and staff development to ensure exceptional client care, strong financial viability, and