Renewals Specialist - Remote (US East Coast)

n8n GmbH; Williamstown (NJ); Remote; USD 60,000 - 90,000; Full time

Job summary

n8n is seeking a Renewals Specialist to own renewals end-to-end for a high-volume portfolio of Enterprise customers. You’ll prepare quotes, negotiate terms, coordinate procurement and signatures, and ensure contracts flow smoothly into CRM and billing.

This is a hands-on role in our US team, based in Williamstown, NJ, working closely with Scaled CSMs to protect revenue and extend ARR. You’ll manage ~60 renewals per quarter, drive renewal readiness, and build scalable processes and automation so

Responsibilities

• Own renewals end-to-end: issue quotes, negotiate terms, manage procurement and signatures, and update CRM/billing.
• Manage ~60 renewals per quarter with clear next steps and timing.
• Collaborate with Scaled CSMs to identify and mitigate renewal risk.

Job description

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders

• Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

• Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

That’s the company we’ve built.

Now we’d love to see what you can build.

We’re in a defining moment of an incredible journey. Come and build with us.

Your main goal will be to own and help build a scalable renewal motion for our Scaled Customer Success segment: protecting revenue and ensuring contracts reach a signed outcome ahead of expiry.

As our first dedicated Renewals Specialist , you’ll manage the end-to-end commercial renewal process for a high-volume portfolio of Enterprise customers, typically €20k–50k ARR , with around 60 renewals per quarter . You’ll work closely with our Scaled CSMs while helping us build the processes, operating rhythms, and automation that will allow renewals to scale as n8n grows. You'll usually work with billing/procurement contacts and the n8n champion on the account (often a technical user or engineer).

What you'll do

• Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems.

• Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid preventable last-minute slippage.

• Partner with CSMs on renewal risk. Work closely with Scaled CSM