Renewals Manager - Predictable Revenue & Retention

Endex; Denver (CO); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Monthly Wellness Stipend

401K Matching

Job summary

Endex is seeking a Renewals Manager to own the commercial renewal process across a portfolio of customers. You will work with customer success and sales to connect value delivered to a clear renewal decision in a fast-paced SaaS environment.

Location options include Denver and other major cities; this role requires 5 days in-person collaboration with cross-functional teams to drive predictable renewals and minimize churn. Strong negotiation and coordination skills are essential.

Qualifications

• Experience managing subscription renewals or commercial account relationships.
• Attention to dates, terms and inconsistencies to prevent issues.
• Ability to negotiate while protecting customer relationships.

Responsibilities

• Own renewal timing with forward-looking plan for each renewal.
• Build the value case with usage and outcomes before renewal proposals.
• Negotiate renewals and manage proposals and procurement follow-up.
• Identify retention risks, coordinate recovery plans, and keep forecasts grounded.
• Maintain renewal forecasts and document outcomes.

Skills

Renewal experience

Detail-oriented

Commercial judgement

Strong coordination

Retention discipline

Job description

Endex is seeking a Renewals Manager to own the commercial renewal process across a portfolio of customers. You will work with customer success and sales to connect value delivered to a clear renewal decision in a fast-paced SaaS environment.

Location options include Denver and other major cities; this role requires 5 days in-person collaboration with cross-functional teams to drive predictable renewals and minimize churn. Strong negotiation and coordination skills are essential.