Renewal Strategy & Growth Manager

SHI International; Austin, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Flexible spending

Job summary

SHI International is seeking a Renewal Solutions Manager in Austin, TX to lead renewal opportunities, support sales teams, and drive profitability across a broad portfolio. You will manage renewal lifecycle, provide strategic guidance, and ensure accurate pipeline visibility.

The role emphasizes collaboration with Sales, Partner Operations, and vendors, focusing on retention, upsell opportunities, and operational excellence.

Qualifications

• Bachelor’s degree required.
• 1–3 years in sales support, renewals, operations, or related roles.
• Ability to travel up to 10% and work in a fast-paced environment.
• Strong organizational and problem-solving skills.

Responsibilities

• Provide renewal management support to sales teams.
• Maintain renewal pipeline and status updates.
• Create renewal quotes and contracts per partner requirements.
• Collaborate with cross-functional teams to optimize renewals.

Skills

MS Office

CRM platforms

Renewal tools

Data analysis

Stakeholder Mgmt

Time management

Communication

Organization

Education

Bachelor's degree

Tools

CRM systems

Renewal management tools

Reporting systems

Job description

SHI International is seeking a Renewal Solutions Manager in Austin, TX to lead renewal opportunities, support sales teams, and drive profitability across a broad portfolio. You will manage renewal lifecycle, provide strategic guidance, and ensure accurate pipeline visibility.

The role emphasizes collaboration with Sales, Partner Operations, and vendors, focusing on retention, upsell opportunities, and operational excellence.