Renewal Specialist (Fully Remote)

Sonatype; United States; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Award-winning workplace

Company Wellness Week

Diversity & inclusion

Job summary

Sonatype, the software supply chain security company, is seeking an early-career Renewal Specialist to own on-time renewals and foster expansion with customers in the United States.

You will collaborate with Sales, Customer Success, and Accounting to close renewals and expansions, review renewal data and subscription history, and proactively reach out before expiration to safeguard relationships and growth.

Qualifications

• Experience in high-volume environments with multiple priorities.
• Ability to discuss contract compliance, expansions, and pricing.
• Strong preference for candidates in EST or CST.

Responsibilities

• Work with Sales, Customer Success, and Accounting to close renewals and expansions.
• Review customer renewal information, usage data, and subscription history.
• Proactively connect with customers before expiration to ensure on-time execution.

Skills

High-volume environment experience

Contract pricing discussion

Prioritization skills

Job description

• Early-career opportunity for a Renewal Specialist to own on-time renewals of software subscriptions.
• Work closely with customers to retain and expand the Sonatype footprint.

What You Will Do:

• Work with Sales, Customer Success, and Accounting to close renewals and expansions.
• Review customer renewal information, usage data, and subscription history.
• Proactively connect with customers before expiration to ensure on-time execution.

What We Are Seeking:

• Experience in high-volume environments with multiple priorities.
• Ability to discuss contract compliance, expansions, and pricing.
• Strong preference for candidates in EST or CST.

Why You'll Love It:

• Award-winning workplace, including 2023 BuiltIn Best Places to Work.
• Company Wellness Week with full shutdown for personal growth and rest.
• Commitment to diversity, inclusion, and flexible working practices.

Sonatype is the software supply chain security company, providing end-to-end solutions to build secure, quality software at scale. Trusted by more than 2,000 organizations, including 70% of the Fortune 100, the company is fast-growing, innovative, and values employee well-being with initiatives like Company Wellness Week.