Renewal Parts & Operations Coordinator

TECO-Westinghouse; Round Rock (TX); Presencial; USD 45 000 - 60 000; Tempo integral

Resumo da oferta

TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations. You will coordinate customer orders end-to-end, work with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely fulfillment, and maintain accurate documentation.

This role requires strong communication and organizational skills to deliver exceptional customer experience.

Qualificações

• Bachelor's degree preferred, or an equivalent combination of education and experience.
• 0–2 years of experience in contracts administration, customer service, order management, operations, or a related business function.
• Experience in manufacturing, industrial equipment, or aftermarket parts is a plus.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Ability to coordinate multiple projects and meet deadlines.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Experience with ERP systems such as SAP is preferred.

Responsabilidades

• Manage renewal parts orders from receipt through shipment.
• Process customer orders following established company procedures.
• Gather and verify all information required to complete shop orders.
• Coordinate with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely order fulfillment.
• Review and process customer change requests, pricing updates, and delivery schedules.
• Monitor order status and communicate shipping dates and schedule changes to customers and Field Sales.
• Coordinate production reschedules and maintain accurate order documentation.
• Prepare all required shipping and contract documentation prior to shipment.
• Meet with customers, inspectors, and field representatives as needed.
• Maintain accurate shipping information and approvals.
• Support inventory and renewal parts documentation for TECO-Westinghouse motors.
• Assist in training new team members as the department grows.
• Participate in an on-call rotation outside normal business hours as required.
• Maintain compliance with company safety, quality, and ISO 9001 standards.

Conhecimentos

Organization

Time management

Communication

Customer service

Project coordination

Attention to detail

MS Office

Formação académica

Bachelor's degree preferred

Ferramentas

SAP

Descrição da oferta de emprego

TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations. You will coordinate customer orders end-to-end, work with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely fulfillment, and maintain accurate documentation.

This role requires strong communication and organizational skills to deliver exceptional customer experience.