Renewable Services Contract & Proposals Specialist

Trimark Associates, Inc.; Folsom (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Trimark Associates, Inc. is seeking a Service Contract Specialist in California to manage customer service agreements, renewals, and amendments.

You will coordinate with operations and technical teams to build proposals and ensure accurate documentation, helping retain recurring revenue and high customer satisfaction. The role requires strong communication, organization, and coordination across multiple internal teams, with a focus on delivering reliable service commitments and timely contract

Qualifications

• Associate degree or equivalent work experience required.
• 1+ year of experience in contract administration, customer support, or related fields.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
• Legal work authorization to work in the United States without sponsorship.

Responsibilities

• Prepare, manage, and maintain customer service agreements and related contract documentation.
• Coordinate service agreement renewals and amendments.
• Track expiration dates and renewal opportunities.
• Maintain accurate customer contract records and supporting documentation.
• Develop proposals, quotations, and service scopes for standard offerings.
• Coordinate with operations and technical teams for proposal information.
• Track proposal activity and follow-up requirements.

Skills

Contract administration

Customer account support

Proposal development

Written communication

Education

Associate degree

Tools

CRM systems

SharePoint

Salesforce

Deltek

Job description

Trimark Associates, Inc. is seeking a Service Contract Specialist in California to manage customer service agreements, renewals, and amendments.

You will coordinate with operations and technical teams to build proposals and ensure accurate documentation, helping retain recurring revenue and high customer satisfaction. The role requires strong communication, organization, and coordination across multiple internal teams, with a focus on delivering reliable service commitments and timely contract