Removal Team Lead

MAC.BID; San Antonio (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare after 60days of employment

Weekly paychecks

401(k) with employer match after 90 da

Employee Referral Program

13 days PTO after 90 days of employ

Job summary

MAC.BID in San Antonio, TX is seeking a Removal Team Lead to supervise a team of associates responsible for customer pick-ups and item handling. This full-time salaried exempt role requires hands-on leadership and focus on delivering a great customer experience.

The role reports to the General Manager and involves coordinating with the team, training, timesheet management, and enforcing policies to drive growth. On-site schedule includes varied shifts and a commitment to safety and efficiency.

Qualifications

• Onsite schedule: Mon/Wed/Fri 10:00–6:30, Tue/Thu 11:45–8:15.
• Ability to lift up to 25 lbs and 50 lbs with a team.
• High school diploma or equivalent required.
• Customer-focused with strong communication.

Responsibilities

• Assist customers in finding items according to racking system
• Scan customers into the pick-up queue, then out when merchandise leaves
• Provide each customer with a great experience
• Subject matter expert on all positions within the department
• Ensure each team member receives adequate training
• Be responsible for the removal team to meet the goals necessary for company growth
• Communicate effectively with the GM on all matters that need to be escalated
• Adjust, approve, and submit team timesheets
• Determine , with the GM, any disciplinary action for policy violation, and deliver the message to the team member
• Provide input to the GM in the evaluation process
• Coordinate and communicate effectively with the supervisory team

Skills

Leadership

Team supervision

Customer service

Communication

Time management

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management San Antonio, San Antonio, TX, US

2 days ago Requisition ID: 9288

REMOVAL TEAM LEAD

JOB TYPE AND CLASSIFICATION: Full Time Salaried Exempt

JOB OVERVIEW:

MAC.BID buys truckloads of customer returns and overstock products, then sells these items individually to the public through online auctions. The Removal Team Lead is a boots-on-the-ground supervisor who oversees a team of associates that serves our customers in the pick-up of their items. Positions that report to the Removal Team Lead include scan-in/out, removal, and inventory. This position reports to the General Manager (GM).

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist customers in finding their items according to our racking system
• Scan customers into the pick-up queue, and then out when merchandise leaves the warehouse
• Provide each customer with a great experience
• Subject matter expert on all positions within the department
• Ensure that each team member receives adequate training
• Be responsible for the removal team to meet the goals necessary for company growth
• Communicate effectively with the GM on all matters that need to be escalated
• Adjust, approve, and submit team timesheets
• Determine , with the GM, any disciplinary action for policy violation, and deliver the message to the team member
• Provide input to the GM in the evaluation process
• Coordinate and communicate effectively with the supervisory team

QUALIFICATIONS:

• Must be available to work onsite Monday/Wednesday/Friday 10:00am-6:30pm, Tuesday/Thursday 11:45am-8:15pm
• Must be able to lift 25 pounds alone, 50 pounds with a team lift
• Must be able to follow written directions and company policies
• Must have a High school diploma or equivalent
• Must be customer-focused

BENEFITS:

• Healthcare after 60days of employment
• Weekly paychecks
• Employee credit each week to bid on our items after 60 days of employment
• 401(k) with employer match after 90 days of employment
• Employee Referral Program
• 13 days PTO after 90 days of employment

MAC.BID is an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.