Remote Zoho Automation Architect

Master Air

United States

Remote

USD 90,000 - 140,000

Full time

14 days+

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Job summary

Master Air seeks an experienced Zoho One Systems & Automation Specialist to build, automate, document, and optimize internal business systems. You will configure Zoho CRM/Books/Desk/Analytics, build dashboards, and create SOPs while automating processes with n8n.

Collaboration across departments and external integrations with Shopify and MS 365 are key. You will identify inefficiencies, develop reports, and maintain system documentation, ensuring reliable, scalable operations, remote work, and

Qualifications

Hands-on experience with Zoho One.

Responsibilities

> Configure and maintain Zoho CRM, Zoho Books, Zoho Desk, and Zoho Analytics.
> Build workflows, automations, reports, dashboards, fields, modules, and other Zoho configurations.
> Work heavily with Zoho Analytics to create management reports, KPIs, and dashboards.
> Develop and maintain automations using n8n.
> Integrate Zoho with Shopify, Microsoft 365, and other business applications.
> Work with APIs, webhooks, Zoho Flow, and Deluge where required.
> Help design and improve systems for sales, support, accounting, logistics, operations, and other departments.
> Identify repetitive or inefficient processes and recommend ways to automate or improve them.
> Create SOPs, process documentation, training documents, and system documentation.
> Troubleshoot software, automation, reporting, and data issues.
> Assist with other software and systems-related projects as required.