Remote Workers' Compensation Coordinator

Zen Educate Inc.; United States; Remote; USD 54,000 - 66,000; Full time

Benefits offered by this job

Equity compensation

Comprehensive medical, dental, and视s保険

401(k) retirement plan with no match

Sick leave

Paid biweekly

Full remote work flexibility

18 Paid Vacation Days and 10 Paid Co m

Opportunity to work with WC Program Mm

Mission-driven work supporting Educ at

Collaborative and high-performing team

Job summary

Zen Educate Inc. is seeking a remote Workers’ Compensation Coordinator to manage the day-to-day claims workflow across the United States.

You will work directly under the Workers' Compensation Program Manager, serving as the primary operational liaison for incident intake, claim documentation, insurer follow-up, and supporting the development of Return-to-Work initiatives. This execution-focused, detail-oriented role requires empathetic communication with educators and coordination with

Qualifications

• 1–3 years of experience in Workers' Compensation administrative coordination or related support.
• Experience working with an insurance carrier or employer-side claims environment.
• Solid understanding of basic Workers' Compensation terminology, form filings (First Report of Injury), and medical note documentation.
• Strong organizational skills with a proven track record of managing multiple ongoing tasks and detailed records without missing deadlines.
• Empathetic communication skills—able to speak supportively with injured educators while maintaining professional boundaries.
• Comfort using spreadsheets, claims management software, or modern HR systems to track data.
• Prior experience with staffing agencies, schools/education clients, or multi-state operations is a plus, but not required.

Responsibilities

• Incident intake and claims coordination for new incidents.
• Gather incident reports, medical notes, and witness statements, and promptly submit filings to our insurance carrier.
• Track open claims through their lifecycle, maintaining up-to-date administrative records and claim logs.
• Act as a reliable liaison between injured educators, school administrators, and insurance carrier adjusters.
• Partner with the Workers' Compensation Program Manager to help design, build, and roll out a structured Return-to-Work program.
• Check in regularly with injured educators during their recovery to provide empathetic support and gather updated medical progress notes.
• Organize and track medical work-status notes from treating physicians and insurance carrier representatives.
• Assist in coordinating light-duty options and return-to-work placement modifications with internal Operations and school partners based on functional limitations.
• Maintain accurate internal claims tracking dashboards, OSHA logs, and audit records.
• Pull routine loss run reports and assist the WC Program Manager with preparing monthly claims summaries for leadership.

Skills

Attention to detail

Organizational skills

Empathy

Effective communication

Data tracking

Tools

Spreadsheets

Claims management software

HR systems

Job description

Zen Educate Inc. is seeking a remote Workers’ Compensation Coordinator to manage the day-to-day claims workflow across the United States.

You will work directly under the Workers' Compensation Program Manager, serving as the primary operational liaison for incident intake, claim documentation, insurer follow-up, and supporting the development of Return-to-Work initiatives. This execution-focused, detail-oriented role requires empathetic communication with educators and coordination with