Remote Workday Payroll Specialist (AMS)

Cognizant; United States; A distancia; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Global opportunities

Learning opportunities

Descripción de la vacante

Cognizant is seeking a Workday Payroll Consultant for AMS to deliver ongoing support, optimisation, and enhancements to Workday Payroll across client engagements. You will handle post-go-live activities, incidents, and service requests with a strong focus on payroll accuracy and customer service.

You will collaborate with HCM, Benefits, and Integration teams, coordinating testing, releases, data loads, and configuration changes while maintaining Workday best practices.

Formación

• Bachelor’s degree or equivalent experience.
• 2+ years of Workday Payroll experience in AMS environments.
• Active Workday Payroll Certification preferred.
• Experience supporting payroll processes, payroll operations, earnings and deductions, payroll calculations, and payroll compliance activities.
• Experience gathering business requirements, testing solutions, and supporting business users.
• Understanding of Workday configuration, business processes, security, and tenant management activities.
• Experience troubleshooting payroll issues and performing root cause analysis.
• Strong analytical, problem-solving, and organisational skills.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced managed services environment.
• Ability to work independently while collaborating effectively across teams.
• Eligible for SC Clearance - UK resident for last five years and legally entitled to work in the UK.

Responsabilidades

• Serve as a Workday Payroll specialist, providing post-production support across multiple client engagements.
• Support day to day AMS activities, including incidents, service requests, enhancements, and problem resolution.
• Partner with clients to understand business requirements and provide effective Workday Payroll solutions.
• Analyse, troubleshoot, and resolve payroll-related functional issues.
• Configure and maintain payroll functionality, earnings, deductions, payroll calculations, and related business processes.
• Support payroll processing activities, testing, and validation as required.
• Support customers through Workday releases by assessing impacts, testing changes, and recommending improvements.
• Track issues, risks, and service requests, communicating status and escalating concerns as appropriate.
• Perform root cause analysis and recommend long-term solutions for recurring payroll issues.
• Support data loads, data validation, and configuration migrations between Workday tenants.
• Collaborate with HCM, Benefits, Absence, Time Tracking, Reporting, and Integrations teams to deliver effective solutions.
• Build strong client relationships and provide a high level of customer service.
• Identify opportunities for process improvement and service optimisation.
• Contribute to internal knowledge sharing, reusable assets, and best practice initiatives.
• Actively participate in training and professional development activities to maintain and expand Workday expertise.

Conocimientos

Workday Payroll

Analytical thinking

Problem solving

Communication

Stakeholder management

Prioritization

Independent work

Team collaboration

SC clearance eligibility

Educación

Bachelor’s degree or equivalent experience

Workday Payroll Certification (preferred)

Descripción del empleo

Cognizant is seeking a Workday Payroll Consultant for AMS to deliver ongoing support, optimisation, and enhancements to Workday Payroll across client engagements. You will handle post-go-live activities, incidents, and service requests with a strong focus on payroll accuracy and customer service.

You will collaborate with HCM, Benefits, and Integration teams, coordinating testing, releases, data loads, and configuration changes while maintaining Workday best practices.