Remote Workday Integration & Support Engineer

Eliassen Group; San Juan (PR); Remote; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Life insurance

Job summary

Eliassen Group is seeking a Workday Integration & Support Engineer to design, build, and support Workday integrations across Financials, HCM, Payroll, and Planning. The role is remote and contract, collaborating with Finance, IT, HR, vendors, and implementation partners to ensure reliable operations and timely incident resolution.

Responsibilities include creating and troubleshooting integrations with EIB, Workday Studio, APIs, and SFTP; improving reliability, data accuracy, and reporting;

Qualifications

• 3+ years supporting Workday in production across Financials, HCM, Payroll, or Planning.
• Hands-on experience with Workday reports, calculated fields, security, business processes, integrations.
• Familiarity with EIB, Core Connectors, RaaS, Workday Studio, REST/SOAP APIs, SFTP, XML, and XSLT.
• Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.
• Experience with ITIL/ITSM processes and clear communication with technical and business stakeholders.
• Technical skills including Workday configuration, reporting, security, integration tools, REST/SOAP APIs, SFTP, XML, XSLT, XPath, and integration platforms such as MuleSoft or Dell Boomi.
• Data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
• Preferred: Workday integration-related certification or ITIL Foundation certification.
• Preferred: Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements.
• Preferred: Experience with MuleSoft, Dell Boomi, PeopleSoft, or Atlassian.

Responsibilities

• Design, maintain, and support Workday integrations with internal and external systems.
• Build and troubleshoot integrations using EIB, Core Connectors, RaaS, Workday Studio, Orchestrate, PECI, PICOF, WECI, APIs, SFTP, XML, XSLT, and XPath.
• Improve integration reliability, scalability, documentation, and support procedures.
• Triage, troubleshoot, and resolve Workday incidents, service requests, integration failures, and data issues.
• Conduct root-cause analysis, document resolutions, elevate issues when needed, and communicate status clearly.
• Support ITIL/ITSM processes and contribute ideas to improve service quality and operational stability.
• Support Workday migrations, testing, release validation, change control, and production deployments.
• Validate integration performance, data accuracy, report outputs, security access, and business process changes.
• Coordinate releases, enhancements, and operational changes with stakeholders and change control teams.
• Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
• Support data mapping, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
• Partner with business and technical teams to translate requirements into practical, supportable solutions.
• Collaborate with functional teams, technical teams, vendors, and implementation partners to resolve issues and deliver enhancements.
• Maintain clear functional and technical documentation, support procedures, decision logs, and knowledge articles.

Skills

Workday integration

Troubleshooting

Documentation

ITIL/ITSM

Stakeholder communication

Data validation

Deployment support

REST/SOAP APIs

SFTP / XML / XSLT

MuleSoft/Dell Boomi

Education

Workday integration certification

ITIL Foundation certification

Tools

Workday Studio

EIB

Core Connectors

RaaS

APIs

SFTP

XML/XSLT

Job description

Eliassen Group is seeking a Workday Integration & Support Engineer to design, build, and support Workday integrations across Financials, HCM, Payroll, and Planning. The role is remote and contract, collaborating with Finance, IT, HR, vendors, and implementation partners to ensure reliable operations and timely incident resolution.

Responsibilities include creating and troubleshooting integrations with EIB, Workday Studio, APIs, and SFTP; improving reliability, data accuracy, and reporting;