Remote WordPress Performance Engineer

Automattic Careers; United States; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Benefits for US-based staff

Matching 401(k) for US-based staff

Life and Disability Insurance for US‑f

Work from home with home office setup

Open vacation policy

Learning opportunities

Job summary

Pressable, a part of Automattic, is seeking a WordPress expert to tackle performance and troubleshooting for high‑touch enterprise clients. You will dive into WordPress issues, perform advanced troubleshooting, and coordinate with cross‑functional teams to improve hosting experiences.

Ideal candidates will know PHP, HTML, JavaScript, CSS, and Git; be comfortable debugging PHP; and bring a self‑starter attitude, eagerness to learn, and strong communication via email and live chat.

Qualifications

• Expert in WordPress and its inner workings, able to diagnose complex issues.
• Advanced knowledge of investigating WordPress performance; familiarity with Grafana.
• Understand WordPress security issues; identify indicators of compromise.
• Know core web technologies: HTTP, caching, cookies, headers, CSP, HSTS, CORS.
• Proficient in PHP, HTML, JavaScript, CSS and Git; comfortable debugging PHP.
• Willingness to learn and teach others; self-driven and proactive.
• Able to communicate with customers via email and live chat.

Responsibilities

• Deeply dive into WordPress and platform questions for high‑touch clients.
• Advanced troubleshooting for WordPress and performance issues.
• Collaborate with other teams within Pressable & Automattic.
• Respond to inquiries via email tickets and live chat.

Skills

WordPress

Grafana

Performance troubleshooting

Security awareness

PHP

HTML

JavaScript

CSS

Git

Self-starter

Job description

Pressable, a part of Automattic, is seeking a WordPress expert to tackle performance and troubleshooting for high‑touch enterprise clients. You will dive into WordPress issues, perform advanced troubleshooting, and coordinate with cross‑functional teams to improve hosting experiences.

Ideal candidates will know PHP, HTML, JavaScript, CSS, and Git; be comfortable debugging PHP; and bring a self‑starter attitude, eagerness to learn, and strong communication via email and live chat.