Remote WMS/TMS Implementation Lead

ShipHawk; Oregon; Hybrid; USD 95,000 - 115,000; Full time

Job summary

ShipHawk is seeking an Implementation Project Manager to oversee end-to-end WMS and TMS implementations for multiple customers. You will coordinate technical resources, manage timelines, and serve as the primary contact from kickoff through go-live.

The role requires hands-on WMS knowledge, SaaS experience, and strong communication skills to drive successful go-lives and customer satisfaction.

Qualifications

• 3+ years of experience managing software implementations or complex projects.
• Hands-on experience implementing or configuring Warehouse Management Systems (WMS) or equivalent WMS expertise.
• Professional experience with SaaS products or platforms.

Responsibilities

• Own and manage multiple WMS and TMS implementations from kickoff to go-live.
• Develop and maintain detailed project plans, timelines, milestones, and deliverables.
• Identify risks and remove roadblocks to keep projects on track.
• Lead customer kickoff meetings, status updates, and project discussions with clear agendas.

Skills

Project management

WMS

SaaS

Communication

Organization

Stakeholder management

Technical concepts

Tools

Asana

Jira

Monday.com

Job description

ShipHawk is seeking an Implementation Project Manager to oversee end-to-end WMS and TMS implementations for multiple customers. You will coordinate technical resources, manage timelines, and serve as the primary contact from kickoff through go-live.

The role requires hands-on WMS knowledge, SaaS experience, and strong communication skills to drive successful go-lives and customer satisfaction.