WMS/TMS Implementation Project Manager - Remote

ShipHawk; United States; Remote; USD 95,000 - 115,000; Full time

Job summary

ShipHawk is seeking an Implementation Project Manager to lead end-to-end WMS and TMS deployments for customers in a fast-paced SaaS environment. This remote role coordinates technical resources, manages timelines, and serves as the primary contact from kickoff through go-live.

You’ll own multiple engagements, develop detailed plans, anticipate risks, and remove roadblocks to keep implementations on track. Close collaboration with Implementation Engineers, Product, and customer stakeholders is

Qualifications

• 3+ years in SaaS implementation or technical project management.
• Experience managing multiple complex customer implementations.
• Strong planning, risk management, and stakeholder coordination.
• Excellent written and verbal communication; confident leading meetings.
• Ability to collaborate with technical and nontechnical stakeholders.
• Detail-oriented with proven deadlines delivery.
• Comfort with technical concepts, data workflows, and integrations.
• Self-starter with accountability in a fast-paced SaaS environment.

Responsibilities

• Lead multiple concurrent WMS and TMS implementations from kickoff to go-live.
• Develop and maintain detailed project plans, timelines, milestones, deliverables.
• Identify risks and remove roadblocks to keep projects on track.
• Ensure on-time delivery within scope and aligned with customer expectations.
• Own customer communication; kickoff meetings and status updates.
• Provide proactive progress reports, timelines, risks, and deliverables.
• Coordinate internal and external stakeholders to complete deliverables.
• Document project status and drive accountability across teams.
• Collaborate with Implementation Engineers, Product, and other teams.
• Assist with testing, data setup, integrations, validation.
• Improve processes and share best practices.

Skills

SaaS implementation

Project management

Customer-facing communication

Stakeholder coordination

Organizational skills

Problem-solving

Technical concepts

Accountability

Education

Bachelor's degree in related field

Tools

Asana

Jira

Monday.com

Job description

ShipHawk is seeking an Implementation Project Manager to lead end-to-end WMS and TMS deployments for customers in a fast-paced SaaS environment. This remote role coordinates technical resources, manages timelines, and serves as the primary contact from kickoff through go-live.

You’ll own multiple engagements, develop detailed plans, anticipate risks, and remove roadblocks to keep implementations on track. Close collaboration with Implementation Engineers, Product, and customer stakeholders is