Remote WFM Systems Engineer: AI-Driven Scheduling & Analytics

Allegion Canada Inc.; Northern (KY); Hybrid; USD 110,000 - 135,000; Full time

Job summary

Allegion is seeking a WFM Systems Engineer to design, configure, and optimize Kronos/UKG Pro WFM across enterprise environments. You will partner with HR, Payroll, IT and Finance to implement AI-enabled, automated timekeeping and scheduling solutions that improve accuracy and compliance.

The role emphasizes system upgrades, integrations, analytics, and proactive workforce operations, with remote work flexibility and potential on-site visits as needed.

Qualifications

• 5+ years of hands-on experience supporting Kronos Workforce Central, UKG Dimensions, or UKG Pro Workforce Management in an enterprise environment.
• Strong understanding of WFM processes including timekeeping, scheduling, leaves, accruals, payroll readiness, labor compliance, and reporting.
• Experience configuring WFM rules, profiles, security, workflows, integrations, and reporting capabilities.
• Working knowledge of SQL, APIs, SFTP, file-based integrations, middleware, or data transformation concepts.
• Ability to troubleshoot system defects, integration errors, data issues, and business process exceptions.

Responsibilities

• Serve as a technical SME for Kronos / UKG Pro WFM including timekeeping, scheduling, absence, accruals, pay rules, labor levels, attestation, forecasting, analytics, and compliance.
• Configure, enhance, and maintain WFM components such as pay rules, work rules, accrual policies, attendance policies, schedules, profiles, security roles, workflows, alerts, and automation rules.
• Design and implement AI-enabled and automation-driven solutions to reduce manual work, improve data quality, and accelerate issue resolution.
• Partner with HR, Payroll, Operations, Legal, Compliance, Finance, and IT to translate requirements into scalable solutions.
• Support integrations between UKG Pro WFM and HRIS, payroll, identity management, data platforms, reporting tools, and middleware.
• Troubleshoot production issues, integration failures, data discrepancies, configuration defects, and payroll-impacting incidents.

Skills

Kronos / UKG Pro WFM

Timekeeping

Scheduling

Payroll readiness

Data analytics

Automation / AI workflows

SQL

APIs

Problem solving

Communication

Education

Bachelor’s degree in Information Systems, Computer Science, HR Technology, Business

Tools

Power Platform

Power Automate

Copilot Studio

ServiceNow

Azure

Boomi

Workato

Integration hub

Job description

Allegion is seeking a WFM Systems Engineer to design, configure, and optimize Kronos/UKG Pro WFM across enterprise environments. You will partner with HR, Payroll, IT and Finance to implement AI-enabled, automated timekeeping and scheduling solutions that improve accuracy and compliance.

The role emphasizes system upgrades, integrations, analytics, and proactive workforce operations, with remote work flexibility and potential on-site visits as needed.