Remote Warranty Inquiry Associate

HRS Talent Solutions; Stockton (CA); Remote; USD 36,000 - 50,000; Part time

Job summary

HRS Talent Solutions is seeking a Warranty Inquiry Correspondence Assistant for remote work. The role is part-time or full-time, at a rate of $31 per hour, with terms confirmed on hire.

You will handle warranty inquiries, collect required information, and route to the appropriate reviewer, never promise coverage or replacements. You'll maintain a clear, courteous first response, record details accurately, and follow privacy rules.

Qualifications

• Experience in customer service or office administration preferred.
• Ability to read and follow documented processes.
• Strong written communication and organizational skills.

Responsibilities

• Read warranty-related emails and online forms.
• Locate published guidance for product categories.
• Request missing details and attach photos to correct case.
• Explain submission process in plain language and pass cases to reviewers.

Skills

Customer service

Administrative support

Email handling

Job description

HRS Talent Solutions is seeking a Warranty Inquiry Correspondence Assistant for remote work. The role is part-time or full-time, at a rate of $31 per hour, with terms confirmed on hire.

You will handle warranty inquiries, collect required information, and route to the appropriate reviewer, never promise coverage or replacements. You'll maintain a clear, courteous first response, record details accurately, and follow privacy rules.