Remote Warranty Administrator – Heavy Equipment

SHAKER JCB; Auburn (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k) matching

Dental insurance

Health insurance

Training & development

Job summary

SHAKER JCB is seeking a Warranty Administrator in Auburn, KY. This role involves processing warranty claims, reviewing documentation, and ensuring excellent customer satisfaction. The ideal candidate will have at least 2 years of experience in warranty administration, be detail-oriented, and possess strong organizational and communication skills. Candidates will benefit from flexible work-from-home options and join a supportive team dedicated to quality service.

Qualifications

• 2+ years of experience in warranty administration or a related field.
• Proficient in using warranty management software and Microsoft Office.
• Knowledge of heavy machinery or automotive industry is a plus.

Responsibilities

• Process warranty claims efficiently and accurately.
• Review and analyze warranty documentation for compliance.
• Communicate with vendors regarding warranty status.

Skills

Attention to detail

Organizational skills

Communication skills

Customer-focused

Problem-solving abilities

Education

High school diploma or equivalent

Relevant certifications preferred

Tools

Warranty management software

Microsoft Office

Job description

SHAKER JCB is seeking a Warranty Administrator in Auburn, KY. This role involves processing warranty claims, reviewing documentation, and ensuring excellent customer satisfaction. The ideal candidate will have at least 2 years of experience in warranty administration, be detail-oriented, and possess strong organizational and communication skills. Candidates will benefit from flexible work-from-home options and join a supportive team dedicated to quality service.