Remote VRV/VRF Technical Lead & Trainer

Daikin Applied Americas Inc

Georgia

Hybrid

USD 80,000 - 137,000

Full time

9 days ago

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Benefits offered by this job

Medical, dental, vision insurance

401K with company match

Life insurance and disability

Paid time off + holidays

Tuition reimbursement

Job summary

Daikin Applied Americas Inc seeks a Sr Technical Support Analyst- VRV to provide national technical leadership for VRV/VRF systems, guiding applications, operation, and maintenance. You will deliver training, support sales and service teams, and coordinate with internal groups to drive product adoption and customer satisfaction.

The role is remote in the USA with travel as needed, offering a competitive base salary and bonus potential.

Qualifications

Associate’s Degree or 2 year degree from college or technical school.
6-8+ years with VRV related experience and/or training.
Advanced knowledge of commercial Daikin VRV/VRF systems, including applications, system design, controls, operation, installation, commissioning, troubleshooting, and maintenance.
Experience in technical service, applications engineering, technical training, or product support involving commercial VRV/VRF systems.
Demonstrated ability to diagnose complex system performance issues, determine root causes, and develop practical technical solutions.

Responsibilities

Serve as the national technical lead for Daikin Applied VRV/VRF systems, providing advanced support for product applications, system design, operation, troubleshooting, and maintenance.
Provide accurate and timely technical guidance to service, sales, customers, contractors, engineers, and service organizations to support project execution and customer satisfaction.
Document technical inquiries, recommendations, resolutions, and case activity within Salesforce CRM to maintain accurate case histories and support future technical analysis.
Identify, analyze, and resolve complex product and system issues, coordinating escalation and corrective actions with internal teams as needed.
Develop and deliver VRV/VRF technical training covering applications, installation, operation, maintenance, diagnostics, and troubleshooting in classroom, virtual, and field environments.