Sr Technical Support Analyst- VRV (Fully Remote)

Daikin Applied; United States; À distance; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Remote work

Tools provided

Safety protocols

Résumé du poste

Daikin Applied is seeking a remote-based VRV/VRF technical support lead to drive issue resolution and mentor technicians across the US and Canada. You will document cases in Salesforce and collaborate with regional teams while working from home with company-provided tools.

This role offers the chance to grow your career in a global HVAC technology leader, with travel about 35% and a work environment that values diverse perspectives.

Qualifications

• Experience with VRV/VRF systems and troubleshooting.
• Ability to mentor technicians and lead issue resolution.
• Experience documenting service cases in Salesforce or similar CRM.

Responsabilités

• Provide advanced VRV/VRF technical support and lead issue resolution.
• Develop training and mentor technicians; document cases in Salesforce.

Connaissances

VRV/VRF technical support

Mentoring technicians

Salesforce case documentation

Outils

Salesforce

Description du poste

• Provide advanced VRV/VRF technical support and lead issue resolution.
• Develop training and mentor technicians; document cases in Salesforce.

What's in it for you:

• Make an impact and grow your career in a supportive environment.
• Be part of a company that values diverse perspectives.

Work environment:

• Remote-based with ~35% travel in the US and Canada.
• Work from home with company-provided tools and safety protocols.

Daikin Applied is a global HVAC technology leader and part of the world's largest HVAC company. Named a Forbes Best-In-State Employer 2025, it values diverse perspectives and innovation.