Remote VP: Strategic Delivery & Customer Impact

Hitachi Automotive Systems Americas, Inc.; Raleigh (NC); Hybrid; USD 220,000 - 300,000; Full time

Job summary

Hitachi Energy USA INC. seeks a Vice President of Strategic Delivery & Customer Engagement to lead cross-functional execution and customer outcomes. This remote-based role drives strategic project leadership, operational excellence, and customer advocacy to deliver complex initiatives and maximize value.

The role requires 12+ years in customer-facing leadership or program management, with strong governance and stakeholder management capabilities. PMP is a plus.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field.
• 12+ years of relevant experience in customer-facing leadership or program management.
• Strong ability to manage complexity and multiple stakeholders.
• PMP or equivalent certification is a plus.

Responsibilities

• Build and maintain strong relationships with customers and internal stakeholders.
• Ensure high customer satisfaction through proactive engagement and issue resolution.
• Lead cross-functional and geographically dispersed teams across multiple initiatives.
• Identify risks, drive improvements, and ensure governance and compliance.

Skills

Customer-facing leadership

Project/Program management

Operational leadership

Stakeholder management

Education

Bachelor's degree in Business or Engineering

Tools

CRM platforms

Project management tools

Microsoft Office

SAP

Job description

Hitachi Energy USA INC. seeks a Vice President of Strategic Delivery & Customer Engagement to lead cross-functional execution and customer outcomes. This remote-based role drives strategic project leadership, operational excellence, and customer advocacy to deliver complex initiatives and maximize value.

The role requires 12+ years in customer-facing leadership or program management, with strong governance and stakeholder management capabilities. PMP is a plus.