Remote VP, Market Expansion & Patient Engagement

Wwshemi; Nashville (TN); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-funded HSA options

Employer-paid life and disability ins.

Voluntary illness, accident, and hosp.

401(k) with company match

Financial wellness resources

Job summary

Matter Health is seeking a Vice President of Market Expansion & Patient Engagement to lead growth priorities: launching new markets and connecting attributed members to care. You will own end-to-end market expansion, from contract execution through go-live, and lead enterprise strategies to convert attributed members into active patient relationships.

You will build and improve our market launch toolkit, develop patient engagement playbooks across channels, and enable field teams with scalable

Qualifications

• Experience leading market expansion, implementation, or operational launch initiatives within healthcare.
• Deep understanding of value-based care and payer operations.
• Experience translating payer contract requirements into operational workflows and launch plans.
• A track record of scaling patient or member engagement functions.
• Experience developing operational playbooks, governance processes, and tools that support consistent execution.
• Ability to lead cross-functional initiatives and drive accountability across teams with different reporting relationships.
• Experience coordinating staffing, credentialing, compliance, technology, and operational readiness.
• Strong strategic planning, communication, and problem-solving skills, with the ability to remain closely involved in execution.

Responsibilities

• Own the strategy and execution of a repeatable market launch operating system.
• Lead the 90-day market sprint from contract execution through first patient visit and early performance.
• Translate payer contracts into operational requirements, workflows, and readiness checklists.
• Lead pre-launch readiness assessments across Clinical, Operations, HR, Training, Technology, and Compliance.
• Own launch timing sign-off and elevate delays to leadership when needed.
• Drive staffing and credentialing timelines for each new market.
• Coordinate activities across Growth, Legal/Compliance, Clinical, Operations, HR, and Technology.
• Develop governance for implementation tracking from contract to go-live.
• Connect attributed members to active patient relationships and develop patient engagement playbooks.
• Build scalable approaches for member activation and conversion into care.
• Coordinate with payer teams for accurate attribution and enrollment.
• Oversee attribution reconciliation to improve accuracy.

Skills

Market expansion

Operations leadership

Payer operations

Strategic planning

Cross-functional leadership

Healthcare experience

Program management

Operational playbooks

Job description

Matter Health is seeking a Vice President of Market Expansion & Patient Engagement to lead growth priorities: launching new markets and connecting attributed members to care. You will own end-to-end market expansion, from contract execution through go-live, and lead enterprise strategies to convert attributed members into active patient relationships.

You will build and improve our market launch toolkit, develop patient engagement playbooks across channels, and enable field teams with scalable