Remote Visa Services & Artist Member Advisor

Arts Admin Jobs; United States; Remote; USD 61,000 - 75,000; Full time

Benefits offered by this job

Dental & Vision Insurance

401K

Paid Vacation

Internet & Cell Stipend

Commuter Benefits

Professional Development

Ticket Donations

Job summary

Fractured Atlas is seeking a full-time Visa Services & Member Advisor to support international artist visa consultations and fiscal sponsorship operations in a remote, US-based role. The position balances 50% visa consultation responsibilities with 50% fiscal sponsorship operations, providing high-quality member support and precise administrative tasks.

The environment emphasizes anti-racism and anti-oppression work, professional development, and a collaborative remote culture.

Qualifications

• 1-2 years of experience or familiarity with web-based software and ticketing/CRM systems
• Excellent written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities while maintaining accuracy
• Strong customer service skills with patience and empathy
• Fully remote work ability
• Fluent in written and spoken English

Responsibilities

• International Artist Visa Consultation Operations duties including reviewing materials and drafting peer letters of consultation
• Fiscal Sponsorship Operations including member inquiries and onboarding communications
• Maintain confidential records and handle sensitive documents
• Communicate with artists, attorneys, and colleagues about status and next steps
• Stay updated on USCIS regulations and reflect changes in workflows
• Support webinars, events, and other departmental priorities
• Other duties as assigned to support the team and members

Skills

Web-based software

Communication

Organizational skills

Multitasking

Customer service

Remote work

English fluency

Tools

Slack

Google Drive

Airtable

Trello

Zendesk

Job description

Fractured Atlas is seeking a full-time Visa Services & Member Advisor to support international artist visa consultations and fiscal sponsorship operations in a remote, US-based role. The position balances 50% visa consultation responsibilities with 50% fiscal sponsorship operations, providing high-quality member support and precise administrative tasks.

The environment emphasizes anti-racism and anti-oppression work, professional development, and a collaborative remote culture.