Visa Services & Member Advisor

NALS; United States; Remote; USD 52,000 - 75,000; Full time

Job summary

Fractured Atlas is seeking a full-time Visa Services & Member Advisor to support our Programs team in processing international artist visa applications and related member inquiries. The role serves as the primary reviewer and point of contact for visa cases, working with artists across the country in a fully remote nonprofit setting.

Approximately 50% of the time will focus on international visa service support.

Qualifications

• Experience with coordinating visa applications or immigration-related services.
• Strong communication with artists and partners.
• Ability to work independently in a fully remote nonprofit setting.

Responsibilities

• Lead review of international artist visa applications.
• Serve as primary contact for visa-related inquiries from member artists.
• Support visa service activities and documentation coordination (approx. 50%).

Job description

OVERVIEW

Fractured Atlas is seeking a full‑time Visa Services & Member Advisor for our expanding Programs team. Fractured Atlas is a national, fully remote nonprofit arts service organization. Our work is guided by the belief that some of the boldest, most urgent creative work happens outside of institutions, led by individual artists, emerging collectives, and grassroots organizations. Our mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. We run the largest fiscal sponsorship program in the country, supporting thousands of active projects in every creative medium across all 50 states. Through fundraising tools, educational resources, visa letters, community programming, and 1‑on‑1 support, we help artists access the funding, time, and community they need to make the art the world needs.

This position will serve as the primary reviewer and point of contact for international artist visa applications, while also interacting with our member artists on a day‑to‑day basis. We expect that this role will be approximately 50% international artist visa service support