Remote Virtual Assistant: Customer Service & Admin Pro

Kimon Services PVT Ltd; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Growth opportunities

Collaborative environment

Access to cutting-edge technology

Job summary

Kimon Services PVT Ltd is seeking a proactive Virtual Assistant to manage calls, assist customers, and resolve queries in a remote setting. The role emphasizes clear communication, organization, and independence in delivering exceptional service.

Ideal candidates will have strong English skills, prior customer service experience, and proficiency with Zoom/Meet/Skype and CRM tools, along with a reliable home workspace and internet connection.

Qualifications

• Excellent spoken and written English; engaging phone presence.
• Experience in customer service, call center, or virtual assistant roles.
• Strong problem-solving skills and quick thinking.
• Proficiency with communication tools (Zoom, Google Meet, Skype) and CRM systems.
• Reliable internet connection and quiet work environment.
• Highly organized, detail-oriented, and self-motivated.
• Ability to multitask and manage time effectively.

Responsibilities

• Handle inbound and outbound calls in a professional, friendly, and engaging manner.
• Respond to customer inquiries and resolve issues promptly through phone, email, or chat.
• Provide information about products, services, or policies as needed.
• Schedule appointments, manage calendars, and assist with basic administrative tasks.
• Document and track customer interactions and feedback.
• Coordinate with internal teams to ensure customer needs are met.
• Maintain a high level of confidentiality and professionalism at all times.

Skills

Excellent spoken English

Customer service experience

Problem-solving

CRM proficiency

Communication tools (Zoom, Meet, Skype

Reliable internet

Organization

Time management

Tools

Zoom

Google Meet

Skype

CRM systems

Job description

Kimon Services PVT Ltd is seeking a proactive Virtual Assistant to manage calls, assist customers, and resolve queries in a remote setting. The role emphasizes clear communication, organization, and independence in delivering exceptional service.

Ideal candidates will have strong English skills, prior customer service experience, and proficiency with Zoom/Meet/Skype and CRM tools, along with a reliable home workspace and internet connection.