Remote Vet Clinic Support Pro — Equity & Growth

Vetcove; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k contribution

Open vacation policy

Equity

Bi-annual company retreats

Monthly team events

Job summary

A leading veterinary support company is seeking a Support Associate to assist veterinary professionals with their purchasing decisions using the Vetcove platform. The role requires excellent communication skills and 1 year of customer-facing experience. Candidates should thrive in a fast-paced environment and have a positive attitude. This 100% remote position offers competitive pay ranging from $50,000 to $80,000 annually, along with benefits such as medical insurance and equity options.

Qualifications

• 1 year of relevant, customer-facing work experience.
• Strong desire to learn and help customers succeed.
• Positive attitude and one-for-all team mentality.

Responsibilities

• Support existing users by responding to inquiries via chat, email, and phone.
• Troubleshoot issues quickly and effectively.
• Manage daily and weekly admin responsibilities.

Skills

Excellent written and verbal communication skills

Customer-facing work experience

Experience in chat support

Adaptability

Team collaboration skills

Compassion and patience

Education

2-Year Associate's Degree or 4-Year College Degree

Tools

Intercom

Job description

A leading veterinary support company is seeking a Support Associate to assist veterinary professionals with their purchasing decisions using the Vetcove platform. The role requires excellent communication skills and 1 year of customer-facing experience. Candidates should thrive in a fast-paced environment and have a positive attitude. This 100% remote position offers competitive pay ranging from $50,000 to $80,000 annually, along with benefits such as medical insurance and equity options.