Remote Vendor Relations Manager

Navitus Health Solutions; United States; On-site; USD 75,000 - 92,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Paid time off

Parental leave

401K match

Referral bonus

Job summary

Navitus Health Solutions is expanding its team with a Vendor Relationship Manager to oversee day-to-day contract management of third-party providers and shared services supporting internal Navitus departments.

You will be the primary point of contact for client teams, coordinate with Procurement, Vendor Risk Management, Legal and Finance, track SLAs with vendors, oversee invoicing and payments, and lead regular KPI reviews to drive performance and value.

Qualifications

• 5+ years of experience managing third-party vendor partners or suppliers in a corporate or consulting capacity.
• Bachelor's degree in business, supply chain, operations, finance, or related area.
• Experience with procurement, contract negotiations, and contract management.
• Health care industry experience preferred.
• Demonstrated ability to track and analyze vendor performance using data and dashboards.

Responsibilities

• Manages assigned vendors within established governance, policies, and escalation frameworks.
• Coordinate forecasts/resource projections between vendor and internal Navitus department as needed.
• Ensure vendor access to systems proprietary information, and/or protected health information is appropriate and compliant based on delegated services.
• Support contract management activities in coordination with Procurement, Vendor Risk Management, Legal, and Finance as well as other departments.
• Evaluate performance and proactively provide feedback to vendor(s) to increase customer satisfaction, efficiency, and effectiveness.
• No less than quarterly, establish review forums with vendors to analyze, discuss, and provide feedback on performance.

Skills

Vendor management

Contract management

Data analytics

Vendor governance

Cross-functional collaboration

Education

Bachelor's degree

Tools

Dashboards

Job description

Navitus Health Solutions is expanding its team with a Vendor Relationship Manager to oversee day-to-day contract management of third-party providers and shared services supporting internal Navitus departments.

You will be the primary point of contact for client teams, coordinate with Procurement, Vendor Risk Management, Legal and Finance, track SLAs with vendors, oversee invoicing and payments, and lead regular KPI reviews to drive performance and value.